Consistent user experience and innovative Unified Communication

Source: Internet
Author: User

Based on the analysis of the user model, Huawei released a new generation of Unified Communication solution oriented to user experience. A Unified Communication Interface unrelated to the specific terminal form and a practical and easy-to-use application business on the same communication interface are the soul of this solution. Technological innovation is no longer a fresh business. User Experience innovation is bound to become a trend of competition among major communication vendors.

Consistent User Experience

People-oriented innovative design, unified style and user interface design can bring consistent user experience. Huawei eSpace UC provides soft clients based on PCs, mobile phones, and tablets. From the user's perspective, it integrates design concepts such as "concise layout" and "smooth interaction" to achieve convenient operations, easy to use. In addition, with consistent design style and user interface, users can master the operations of one client to be proficient in other clients, so as to quickly get started and shorten the adaptation cycle.

Progressive Communication

The smart phone control experience allows users to understand that communication can be achieved through only one screen and a few fingers. Enterprise Users are eager to have a concise and smooth communication experience when dealing with tedious and high-frequency communication needs.

Huawei eSpace UC supports a progressive Communication experience from IM to VoIP, video, and conference. You can upgrade or roll back a session with just a few clicks at your fingertips, and no longer go to multiple communication interfaces, the communication efficiency has been significantly improved.

Instant access to mobile videos

Nowadays, more mobile communication is based on voice or short messages. Over time, this is a step away from the expected communication. People are eager for a remote face-to-face communication method. In addition to voice communication, they can also deliver messages through facial expressions and body movements, this is an important driving factor for the increasing popularity of mobile videos.

Huawei eSpace UC launches mobile video services based on mainstream mobile phone and tablet operating system platforms. enterprise users can easily access the enterprise network by using only one mobile device and one reachable network connection, with a click on your fingertips, you can send instant messages to each other, communicate with each other over VoIP/videos, and hold voice/Video/Multimedia Data meetings. This allows you to experience the communication experience in your office and achieve an efficient mobile office.

Integrated meeting to improve efficiency

Teleconference, high-definition video conference, multimedia data conference and other conference technologies meet the needs of a variety of meetings and improve the efficiency of meetings to a certain extent. It is a potential opportunity to find new breakthrough points and enlarge the original advantages to better and more efficiently meet increasingly complex conference scenarios.

Huawei eSpace UC launches integrated conference capabilities to crack possible barriers to participants in time and space, and organically combine various common conference methods, allows you to access meetings anytime, anywhere and conveniently. Whether you are at home, on the road, in your office space, or in a conference room, a converged meeting can help you quickly enter the meeting. Traditional conference rooms, smart conference rooms, virtual telephone conference rooms, and virtual Multimedia Data Conference Rooms instantly become a unified meeting room, bringing a consistent meeting experience unrelated to the location and equipment.

Multimedia content sharing

Although teleconference and video conferences solve the problem of cross-region meetings, their efficiency is easily affected by the complexity of the issue. For meetings that need to share raw data or materials, use whiteboards for explanations, and play videos, the traditional conference Methods obviously cannot well support this demand.

Huawei eSpace UC provides multimedia data conferencing capabilities, including desktop sharing, document sharing, and media sharing. It shares the required content during the meeting, making the meeting more authentic and more direct communication, reduce the possibility of misunderstanding and make information transmission more accurate. Among them, document sharing supports asynchronous browsing. Participants can read the content before and after the document without being limited by the progress presented by the presenter, so that they can give full play to the subjective initiative of the participants, focus on the focus.

Convenient desktop Interaction

The emergence of IP phones not only solves the difficulties of wiring and maintenance of traditional analog phones, but also introduces new services and enriches application scenarios. At the same time, people are used to PC-based applications. How to effectively collaborate with IP phones and desktop PCs and give full play to their respective advantages makes it a breakthrough for users to experience convenience and efficiency in this collaborative office.

Huawei eSpace UC supports desktop interaction. It uses the dual-gigabit network port built in the IP address phone to achieve simultaneous access between desktop PCs and desktop IP phones, effectively simplifying desktop network cabling, in addition, the desktop PC client can fully combine the advantages of PC screen and high quality voice of IP phones to implement functions such as dialing, answering, and hanging on behalf of IP phones. The user can search for contacts in the enterprise address book or personal address book on the PC client to initiate a call instead of the IP address phone and then use the IP address phone for voice communication. This not only retains the user's usage habits, it also simplifies the complexity of dialing, frees users from frequent operations on IP phones, freeing them from focusing on more valuable transactions, and embodies the people-oriented philosophy.

All-round communication security assurance

Huawei eSpace UC builds communication security from terminal access security, communication service security, management plane security, and IP network security. Security mechanisms such as encrypted transmission, encrypted storage, business authentication, message and file filtering, encrypted management protocols, encrypted signaling and media interaction protocols, fully protect the security of various communication processes, to safeguard the information security of enterprises.

Unified management to reduce TCO

With the diversification of the Unified Communication Business and the expansion of the user scale, there may be a lot of equipment and software involved, and the complexity of management may become a headache for the IT department of enterprises.

Huawei eSpace UC provides end-to-end communication devices such as user terminals, access gateways, session control servers, application business servers, and Management Servers. To solve the problems that enterprise customers may face in management, Huawei has launched a Web-based business management system and a Network Element Management System. It supports single-point logon and enables unified management of services and equipment, this reduces your TCO.

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