ERP starting from internal integration Reading Notes -- Chapter 8th ERP information integration and extension system 8.2erp external integration extension Functions

8.2extended functions of ERP external integration

1,Upstream/downstream integration and analysis

ERPExtended functions of external integration include:

1)Added the Supply Chain Management (SCM) function to optimize supply and circulation channels, to achieve coordination and synchronization of material supply, transportation and distribution, and delivery, and to select the best supplier (manage SRM through Supplier Relationship) transportation routes and means to control the warehouse inventory scattered in various regions (through the warehouse management system WMS), control the early stage of the entire supply chain circulation field, and control the overall operation cost.

2)Added the front-end customer relationship management (CRM) function. It has strengthened the functions of customer investigation, tracking, analysis, collection of market and commercial intelligence, sales management, customer service and technical support, and grasped the values of customers at different levels, make up for the passive situation of insufficient customer requirement information. On the one hand, we need to improve customer satisfaction and loyalty, and on the other hand, help enterprises find and locate customers that can bring benefits to the enterprise most.

3)The analysis function of decision-making is strengthened. Based on the data warehouse technology, data mining technology is developed to query and analyze multidimensional data. OLAP is developed ), providing powerful tools for real-time decision-making is also an important part of CRM and BI systems.

 

2,Product Management informatization and business management informatization Integration

There are several main types:

First, product R & D and manufacturing are integrated. Such as PDM (Product Data Management) and PLM (product life cycle management ). It can be called "product management informatization ".

Second, various systems that implement internal and external business integration, such as SCM (supply chain management), scem (Supply Chain event management), SRM (Supplier Relationship Management), and e-procurement (electronic procurement) WMS, EAM, CRM, and PRM, it can be called "business management informatization.

Third, your CPC (Collaborative Product business) is an integrated system that spans the above two categories.

 

3,Big integration trend

The extension systems mentioned above are developed by different companies, and their functions overlap and penetrate into each other. You have me and I have you, and there is no very clear line between them, this will lead to the opposite consequences for integration. These systems run independently and cannot cover all the businesses managed by the supply chain. In the end, they will inevitably converge and integrate and become a large system covering all the management processes and supply chain of enterprises.

 

Finally, Let's explain the five features of ERP:

1)ERPApplication systems focus on business processes

2)ERPThe application system is a configurable modular component.

3)ERPThe application system is an integrated system.

4)ERPThe application system goes beyond the four walls of an enterprise, including suppliers, customers, and partners.

5)A complete ERP suite covers all (or most important) business areas of the enterprise.