1. In the use of the process, after the pop-up image frame, white screen or black screen, how to do?
Please refer to the notes in the instructions to change the settings. It may be that "Preview" under the "Option" menu in the camera software is not open, please double-click and wait 5-10 seconds.
2. In the original brand desktop computer can be normal use of the camera, connected to the notebook computer after the use of abnormal. Does it conflict with what device on the laptop? And there is no yellow symbol in Device Manager?
Try reducing the speed of your graphics display card. Right-click on the desktop and choose Properties, settings, performance, and reduce hardware acceleration from 4th to final to see if the problem can be solved. If you can, please gradually improve the grade until you find a balance point that can solve the problem.
Description: Camera and display card most easily conflict, after the problem, in addition to looking for the camera itself, in peripherals, the first to check the display card.
3. My computer can't detect the camera?
Check the operating system, BIOS, USB interface, and installation for errors.
Solution steps:
First step: If your operating system is Windows 95, upgrade to Windows 98, because WINDOWS95 does not support USB interfaces.
Step two: Check the BIOS Setup to make the USB device effective.
If set correctly, still can't connect the camera, try to connect the camera to the second USB interface.
If it is still invalid, you may have installed the wrong driver or selected the wrong device, please check the system device and install the correct driver again, as follows (for example, in Windows XP):
In Control Panel-Administrative Tools-Computer Management-Device Manager, double-click Other devices to view the content. Select Unknown Device (Unknown Device) and click the Remove button, and then click Update to find a new device to reinstall the camera driver following the installation steps.
Description: This is a more complex issue and requires a variety of attempts.
4. My camera preview speed is too slow, how to do? Just bought back the camera, after the installation of the Internet, feel the display speed is very slow, replaced the ISP, changed several Internet dialing locations, the result is slow.
Upgrade your computer hardware. Note: In view of the above, it is likely that the computer performance is too low, please replace the Graphics accelerator card, if not, please upgrade the CPU and motherboard, or even replace a new computer. Because, individual accessories after the update, performance is vulnerable to an old part of the constraints.
5. Surfing the Internet, I used the camera, but found that the camera display speed is too slow, how to do?
Switch to a different place to surf the Internet or switch to an ISP. If you are at home now online, there is such a problem, you may wish to take a camera to change a place (such as: Office) internet. If you do not have this problem in the office, it is your home speed is too slow, please contact the Network service provider. If you are surfing the Internet in the office, the speed is also very slow, please refer to the previous 4.
6. Is the video image of my camera too bright or too dim, a quality problem?
No, please adjust the brightness and contrast background. For details, please refer to the section on software setup in the manual. Note: You can also start from the use of the environment and intake objects, such as removing the light source or increase the brightness of the object.
7. When using the camera screen, how to do?
Check to see if the driver of the camera matches the camera model. You can also change the display card test because the camera may not be compatible with the video card or display driver.
Description: It is most likely incompatible with the 6326 4MB AGP video card. Perhaps the driver is not installed correctly (it is recommended that you reinstall the driver). If you use the popular SIS 6326 chip display card, this problem can easily occur. If you cannot fix the problem from the driver upgrade of the display card, you can only replace the display card.
8. My camera appears color deviation, how to do?
Please refer to the software used by the camera to adjust the color-related settings in the video capture program.
9. My video preview image color is not right, how to do? That is, the camera's video preview image color is not normal, like the display of years of use, the color began abnormal, after a period of time to be good.
Please wait for 20-30 seconds, let Auto White (automatic whitening) to balance or correct. Description: For ordinary cameras, the need for artificial white, each shot before, must first hold the white paper, waiting for the camera to turn white. The camera also has a process like this.
10. After installing the camera, the camera is installed again. Since then I do not know which device I am using, each time to look from the camera or camera before I know which device is "service." How can I set the default device?
The specific ways to make a video intake driver effective are as follows:
Open the Control Panel and double-click the Multimedia (multimedia) icon.
Select "Video", "Appliance" (Device).
Open the list of video Capture devices and double-click the name of Pc-camera, which opens a dialog box that displays the properties of the camera.
Make the driver valid as required. Since you have chosen a device, it is not possible to invalidate the remaining devices.
Note: When using a variety of video intake devices, the computer will use the default device. However, it is not easy to set the default print device as easily as a printer device in Win9x, and there is no simpler way to determine the default device. Therefore, the best approach is to select one through a series of steps.