At this afternoon, I attended the "effective communication" d training at Hotel GM in the International banquet hall of zbgv, which was not invited, planned, or arranged to attend. The purpose of communication: To do decent things and to say decent things.
In just one hour of training, for example, from ancient times to the present, we can see that it is a knowledgeable professional manager with rich experience, creativity, and depth. When you are idle, review the training content in detail:
1. Song Wendi's phishing story
2. Zhu yuantao's story of following phishing
3. Examples of hard work
4. The four secrets of Confucius (NO, NO)
5. Three States of a person: Self-superego
6.3a principle (accept, attention, admire)
7. Empathy and empathy (both hands are "people ")
Summary: The examples mentioned here are from ancient times to the present, from psychology to philosophy, and then to real life. The lectures are vivid and brilliant, and the materials are rich and novel. They are in line with real life and actual work, and I am deeply aware of the experience and benefits, it is worth hearing;
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