Management insights of project managers [reprinted]

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Ancient and Modern Chengda Business, University questioner, must pass through three realms: "last night, the west wind withered green trees, tall buildings alone, look broken tianyao Road ." "I don't regret it when my clothes are getting wider and wider, so I am worn out by others ." "Looking for him in the crowd, suddenly looking back, that person is in the dark ". Future generations return to the three realms of knowledge, behavior, and gain. I would like to use it to compare the mental process of implementing the ERP project.

The project implementation process and successful experience are described in detail in my other article: "the world's major events are done in detail and ERP is implemented from scratch, here I just want to talk about my personal feelings and experiences as an ERP project manager. Criticize and correct the mistakes.

Technology and Management
Management is communication, management is service, and so on. It is difficult to summarize the whole. Many technical personnel look down on management and think that technology is "hard work", management is a complex task, and everyone can do it. In fact, it is very difficult to manage well and manage well. Technology is a fixed target, while management is a flying target. People have different kinds of things and have their own ideas. It is easy to talk about how many people are doing big things, both inside and outside, large and small? Management is constantly seeking for rationality, but the rationality is not fixed. Because people, events, and time and space are different, it is difficult to determine the proper size. Management is an art of balance. It tests the overall quality and ability of managers.

Relationship and human feelings
Any company has its unique history and culture. The company is not big. The relationship between everyone and the boss is good. If you have a high weight and a strong private relationship with the leaders, you must at least not be an obstacle to involve them in the project. It is difficult to mobilize such administrative means. When they become members of the project team, they will also feel duty-bound. I am right to arrange their tasks. They can do anything I don't want to do or do. No one can beat the villain anywhere, because the villain is always hiding in the dark. But the Eight Immortals go through the sea and show their magical advantages, and the villain is also useful to the villain. From the boss's perspective and from our own perspective, some people feel different about "good" and "bad. Therefore, we must unite both the gentleman and the villain, and those who like them, whether or not we are willing to do so. Moreover, if someone is a "bad person", the leader can be a "good person", and the leader must be a "good person ".

Human and work
Work depends on power and morality. I think it is easy to be a person. The higher the job, the more important it is to be a person, because most of them work by being a person. A manager, especially a leader, "energy" is important, and "Morality" is more important. The Chinese do not like to be managed, so they only need to be managed and under pressure, use less power, and use more professional skills and personality to lead. The higher the job, the more important the boss is. The larger the personal freedom, the greater the responsibility. In practice, I realized that a system can never be managed. In many cases, it is entirely based on my sense of responsibility and loyalty, or your conscience. You cannot stare at him all the time. Therefore, to make subordinates willingly and consciously take the initiative to do things, they must pay attention to ideological work and humanistic care. Consider a person's psychology and regard his subordinates as people with rich emotions and diverse needs, rather than making him feel that he is just a machine and a tool you use.

Potential and employment
It is impossible for the ERP project manager to be considerate and involve a wide range of resources. Therefore, you must learn how to use your talents. By taking advantage of the trend, the project will be promoted to reduce obstacles, because the "trend" will always be more powerful than the "people. Taking advantage of the trend is to create an atmosphere where others can understand that ERP is the trend of the times. It is the boss's decision-making. Resisting will not only be futile but also be punished. As an ERP project manager, I must find a way to win the support of the leaders and publicize the situation through the Conference and factory reports. Once the trend is caused, you can get twice the result with half the effort. Employing people is to use people's strengths to make up for their lack of knowledge or energy, so as to take time to do more productive things. Liu Bang said: in strategizing policies, it is better for me to win over a thousand miles away than Zhang Liang; to guard the country, to appease the people, to provide military grain and smooth grain channels, I am not as good as Xiao He; to win a battle with millions of troops, I am not as good as Han Xin. All three of them are Junjie, and I can use them. This is why I have gained the world. Therefore, it is easy to use people and employ people.
Obedient and active. People like people who are similar to themselves. It is very important to have a complete, accurate, and rapid understanding of the intent and instructions of the leadership, and to be consistent with the pace of the leadership. You can't do anything without the trust and support of the leaders. The Leaders' intentions and instructions can be obtained from daily conversations or from their speeches and work reports. I think subordinates mainly focus on two aspects: obedient and active. In any organization, leaders do not have to obey the rules, even if they are talented. If you say it is East, the more powerful it is, the more destructive it is. It's not the slaves, it's not the slaves.

Authorization and reporting project management focuses on planning and inspection. The intermediate process provides services, conditions, and resource support for subordinates, making them feel that they are the masters of this task, it is enough to let him know what to do and then let him do it. Do not intervene too much unless serious errors need to be corrected in time. As the implementation consultant warned me at the beginning, if the project manager is too deeply engaged in business and specific affairs, it will not be able to think more about tomorrow's affairs, and it will not be able to take into account all aspects well. Many people say that they are not busy or are not used to reporting. In fact, the superiors not only need results, but also want to know your progress. He wants to have a sense of participation and control. As a subordinate, be sure not to do not communicate, ask for instructions, or contact each other at ordinary times. When the incident is over, report the result.

Communication and incentive
Pay attention to "what to say" and "how to say" in communication. The key is to make him feel respected and have a face. If he accepts you, he will naturally accept you. I have a deep understanding when asking others to work with me. Everyone has their own favorite communication methods. If you find the characteristics and preferences of each other, you will often get twice the result with half the effort. In fact, management is a one-to-one activity. The best incentive is to give him the lack and desire, give opportunities to the officers, give positions to the officers, and give benefits to those who do the work. On the eve of system switching with the heaviest project tasks and the greatest stress, everyone was so busy and impatient that they would not pay attention to it. As a project manager, you must be good at encouragement and encouragement, and promptly discover and control the team's bad mood. First, you should not be flustered, and then actively try to inspire everyone to overcome difficulties and experience success together.

Tolerance and restraint

The size of an enterprise is directly proportional to the boss's mind. As a well-developed manager, the enterprise must also be broad-minded and be able to accommodate people and affairs. It is often said that "only a brother can be a brother ". The higher the job, the better you are to hide your own strength. Do not rush to reveal your strength, allow your subordinates, and want them to do better. Do not suppress them, because what they do is your achievement. Generally, a subordinate is not as competent as a subordinate. The more you reprimand him, the worse it will be. More Patient guidance and encouragement will often work better. I criticized or reprimanded the BOM owner for a long time because of the slow BOM progress. Everyone loves to listen to good words, so no matter what shortcomings a person has, do not criticize him positively. One blame will invalidate the previous 99 comments. In the next long working period, he will almost no longer be able to win full trust from him.

Listening and credit
My ass decides my head. In actual management, I deeply realized that the location is different and the problem is really different. We usually think about the problem from our own standpoint, and the overall planning and consideration of the leadership is all-round. When you see that your subordinates are not doing well, you will know how to do it if you look at yourself as a subordinate of others. From a manager to a manager, I suddenly figured out many problems that I couldn't figure out before. If you are a leader, you need to make a wide open speech. If you are a leader, you have to listen to the opposite, and you need to investigate it yourself. For example, PMC once told me about the Assembly and warehouse problems. When I had a deep understanding, it was different from the assembly and warehouse statements. I understand why leaders are not eager to respond or decide, that is, intentionally delaying themselves to give themselves a buffer for thinking and judgment.

Informatization has only a starting point and no end point. After the completion of the project, the project team can be loose but cannot be undone. The project team should establish a regular contact mechanism and a service response mechanism to take charge of system maintenance, technical support, staff training, and other work, so that the ERP system can play a major role, it also accumulates strength for subsequent informatization construction. A knowledge management system should be established to manage people and heads separately to organize, summarize and share documents, materials, and knowledge. In this way, employees with "dedicated skills" can be prevented from playing tricks or threatening the company, which disperses the risks brought about by employee job hopping and facilitates the growth of more new people.

Through the entire process of ERP selection, implementation, and launch, I have gained not only knowledge and skills, but more importantly, my life experience and experience. Today, we will share these superficial insights and hope to help our implementation consultants and customers. [] After six years, I looked back at this post and thought it was totally different. I just read it and now I feel deeply touched. I made mistakes along the way, and found myself too narrow to accommodate others' mistakes. I once got angry because of a colleague's provocation and showed dissatisfaction because the new employee did not meet his expectations. Fortunately, I found it in time or was promptly compensated after being pointed out by the boss. I know that it is far from enough. The time is like water, and the time has passed and the cultivation needs to be accelerated.