Printer Troubleshooting Solutions

Friends who use printers, have you ever come across a situation where the printer is not aware of the problem? Suddenly unable to print, completely do not know how to do, then how to solve this problem?

1. First check whether the printer is online, on most printers, the online button has a small light that indicates the status of the online, which should normally be in illuminated steady state. If the LED is not lit or blinking, the online instruction is not working properly. Please check that the printer is powered on, the printer power switch is turned on, and the printer cable is connected properly.

2. If the online indicator is online, please turn off the printer and then open it again to try printing the document again. This operation clears the print document data stored in the printer's memory and solves many problems, but sometimes this method causes the print output to be confused and will not print properly until the system is restarted.

3. Check to see if the printer has been set as the default printer. Select Start/Set/printer, open the Printers window, check for a small black hook on the currently used printer icon, or, if not, right-click the printer icon, select Set as default, and set the printer as the default printer. If the printer window does not have the printer you are currently using, double-click the Add Printer icon, and then follow the prompts to install the printer.

4. Check to see if the current printer is set to suspend printing by right-clicking the printer icon in the Printers window and checking for a small hook (such as ^07030406a^1) on the Pause Printing option in the Drop-down menu that appears. If the Pause printing option is selected, deselect the small hook on the option, and then print again.

5. Type a few lines of text in Notepad or WordPad, and then click Print on the File menu. If you can print a test document that may be a problem with the program you are using, check to see if the correct printer is selected in the WPS, Word, or other application that you are using, and if it is the application-generated print file, check to see if the program generates the correct print output.

6. If the hard disk space is too small to cause the printer to not print, check that the free space on the hard disk is less than 10MB by right-clicking the Windows98 hard disk icon (usually a C disk) in My Computer, selecting Properties, opening the current hard drive Properties window, and clicking on the "General" tab to check hard disk space, if the hard disk space is less than 10MB, you must empty the Recycle Bin, delete temporary files on the hard drive, delete expired or archived files on your hard disk, and remove unused programs to free up more space to print.

7. Check that the printer driver used is appropriate and configured correctly, in the Printers window, right-click the printer icon, select the Properties option in the Drop-down menu that appears, open the printer Properties window, and check the following in the details option (such as ^07030406b^2 )：

(1) in the "Print to the following port" selection box, check that the printer port settings are correct, the most commonly used port is set to "LPT1: Printer Port", but some printers require a different port.

(2) in the "Print using the following driver" selection box, check to see if the driver used is appropriate.

(3) If you are printing a large file failure, please add the "timeout setting" value in the "Timeout Settings" section. This option is valid only for printers that are directly connected to your computer and are not available when you use a network printer.

8. Check that the printer port is turned on in the BIOS, the printer use port in the BIOS should be set to "Enable", and note that some of the earlier printers do not support ECP type of print port signal, then the print port should be set to Normal, SPP, Ecp+epp to try.

9. Check whether there is a virus, anti-virus software to try.

10. Check whether the printer cable connection is plugged in, you must make sure that the cable connecting the computer and the printer is plugged in at both ends. If you use a printer switching device (such as a port scanner, printer share), connect the printer directly to your computer without switching the device, and then try to print. If the device does not go through the switch to print correctly, there is a problem with the switching device.

11. Check that the printer driver is corrupted, the "printer driver" corruption will cause the printer to not print, you can right-click the printer icon, select Delete, and then double-click Add Printer, reinstall the printer driver, and then print again. If the reinstall will work correctly, the problem is a corrupted printer driver.

12. Check whether the printer has printing paper, ribbons and other necessities, such as whether there are papers in the feed tray, whether the printer is jammed, powder box, ribbon or toner is effective.

If the above check is still unable to print, the reason for the failure may be one of the following three: first, the printer cable is disconnected, the second is the printer damage, the third is the printer port failure. Printer cable disconnection and printer damage can be checked by replacement method, if the printer fails, please send the printer repair; If the motherboard printer port is damaged, add a multi-function card, in the BIOS to turn off the motherboard printer port to implement printing.