Project management study notes 5. Communication and coordination skills I

Personal Competence Cultivation in project management-communication and coordination skills
In project management, how can we grasp the communication? What are its basic principles? This is what we will discuss in this chapter.

I. Four dialogs in the movie "big name"

Feng Xiaogang's movie "big name" contains four conversations between mental patients in mental hospitals,
Movies use mental patients to speak about things in reality, so as to intercept the exceptions of today's society.
After reading them, we sorted out the best-to-worst effect on their communication.

Section 1: about DVDs

Image:

(Chinese): the audio and video industry in China is very oily!
(Foreigner): That's right!
(Chinese): I want to tell you that there are 27 million DVDs in China,
Each machine consumes ten DVDs each year, and each DVD has a royalty fee.
For a dollar, ten yuan is ten yuan, ten yuan is ten yuan, and 27 million yuan is 0.2 billion yuan! 0.2 billion 70 million!
(Foreigner): That's right!

Section 2: About websites

Image:

(Zhang Hanyu): If you want to earn money through e-commerce, you will have to get money from your website.
Hired several abusive gunmen with high salaries.
Let's look at several cultural celebrities to serve as targets.
What does a website rely on?
Click-through rate! The click rate is up, and the next home (child) is coming.
The amount of money you spent on adding zero (child) is sold directly to the next house (child,
I also want to tell you, some people talk about the acquisition of instant cash off, you don't have to talk about the stock for you!
If you are interested, you should invest 8 million to 10 million.
I dare not say that I keep you earning 0.1 billion yuan a year!
Really! -- I am talking about US dollars.

Section 3 about real estate

Image:

(Li chenru): You must select the best prime location, hire a French designer, and build the highest-grade apartment. The elevator will go directly to the house, and the minimum apartment size will be four hundred square meters.
What bandwidth, optical cable, and satellites can connect all of them to him.
There is a garden and a swimming pool in the building,
The building stands for a British Butler with a wig and a special gentleman.
When the owner enters the door (ER), render manager has something to do (ER) and has to say to others: "May I help you, sir? "(What can I do for you ?)
An authentic English London cavity (child), times (child) have a face.
Another aristocratic school is built in the community. The teaching materials are from Harvard, and the tuition fee is tens of thousands of dollars a year.
Create another U.S. Clinic (child) and wait 24 hours.
Is a word (child) -- expensive! It takes eight thousand to catch a cold.
If you drive a Japanese car, you will be embarrassed to say hello to others.
(Li chenru): How much do you have to sell for an apartment like this? (The speaker changes his role)
(Li chenru): -- I think it would cost US $ two thousand for anything. (The speaker changes back to the original role)
(Li chenru): -- $ two thousand? That's the cost!
Starting from USD four thousand! Don't be too expensive. You don't have a discount yet.
You have to study the shopping psychology of the owner. If you are willing to buy a house at $ two thousand, you don't have to pay two thousand more.
What is a successful person, do you know?
Successful users buy the most expensive and not the best.
Therefore, our real estate slogan (child) is: not the best, but the most expensive!

Section 4 mental patient Testing

Image 1:

Image 2:


(Ge You): There is one (ER) Crazy People's Hospital. There are too many patients in the crazy people's hospital. They are all dummies,
There were not enough doctors and nurses in the hospital, and the Dean thought of an idea: using patients to manage patients.
Select a patient as the building manager on each floor. Of course, you have to choose the kind of ambition that is normal.
So the president came to the first floor,
He took an apple and asked them, "What is this? "
Many patients shake their heads.
(Guan Zhilin): Ah ~~.
(Ge You): At this time, a patient suddenly raised his hand: "I know ".
The dean said, "you said you did ." "Apple ".
The President said, "what is the use ?" "Eat" Dean said you are the first floor of the building.
(Guan Zhilin worried): Hey, they are testing you. Don't mess up.
(Ge You): The Dean came to the second floor. He took a banana and asked the patient, "who can tell me what this is ?"
All the patients said they did not know. Suddenly another patient raised his hand. "It's a banana"
The President asked: "what is the use ?"
"Food"
The dean asked, "How do you eat it ?" "Peel off and eat"
"Well, you are the building manager on the second floor"
The Dean came to the third floor, and he took one (not remembering it )......
That ......
There is a big horn and a rattle (child)
That's... what is that?
(The Doctor answered in the stands): "phonograph ".
(GE youyi): You are the building manager on the third floor.

Which of the following sections has the best communication effect? You can pay attention to some details from the picture.
In the first paragraph, the two of them communicate face to face. Every time the Chinese say a word, foreigners reply "that's right ".
In the second paragraph, the listener is absent-minded, with a noisy side and eyes looking at other places;
In the third paragraph, Li chengru said his own words, and did not listen to anyone who did not listen;
In the fourth paragraph, there is a one-to-many relationship, and listening to people are holding an unbelief attitude.
Ge You must prove that he is not easy in this environment. He told a joke and successfully involved the audience.
Therefore, the communication effect in section 4 is the best.

Project management study notes 5. Communication and coordination skills I