After reading this book, we can have a deeper understanding of the problem:
1. Definition of the problem
The problem is the difference between what you expect and what you experience, and the first thing you need to do to analyze and solve a problem is to figure out what the real problem is, where it comes from, and what the problem is. The common fault in work and life is to distort the definition of the problem, and to interpret and translate the problem by oneself, which leads to the solution of the problem as the definition of the problem. resulting in a series of subsequent errors.
2. Analyzing and thinking about problems
The problem of analysis and thinking is the further refinement of the definition of the problem, the attention to clarify the source of the problem, who is the problem, the real cause of the problem, whether the original encountered similar problems and so on. Analysis and consideration of whether the problem has a comprehensive and direct impact on the resolution of subsequent problems. Some of the important tips given in this book are:
A. If you can't find three things that could go wrong, you don't really understand the problem.
B. Don't jump to conclusions and don't overlook your first impressions.
3. Problem solving
Solve the problem is the last step, based on the analysis of the problem, there are many ways to solve the problem, if the choice of the best way to solve the problem through various constraints is an important factor to consider. After the problem is solved, it should be summarized and summarized in time to form its own knowledge base.
A. Don't someone else when someone else can solve A problem.
B. If someone is able to solve the problem when he does not encounter the problem, the first thing is to let him feel the problem
C. Try to blame yourself-even if only for a second
D. A small reminder often does not complicate the problem-solving method more effective
E. Any problem solving method inevitably has side effects-no best, only better
Reading note Two--Is your light on?