Samsung mobile phone Galaxy s iii GT-I9300/GT-I9308 phone no sound, how to solve

If the receiver has no sound during the call, follow these steps:

1. Click application on the standby page ].

 

2. Click set ].

 

3. Slide the screen up and click auxiliary functions ].

 

4. Slide the screen up and cancel the hook for closing all sounds.

 

If the above operations are still not available, we recommend that you send your mobile phone to the Samsung service center to allow engineers to check the mobile phone. Information about specified authorized service centers of Samsung