Samsung Note 7 discontinued, the original was to eat the process of the loss

Samsung note 7 was released in two months as a global nightmare, from the first bombing to rumors of the shutdown only 47 days. The so-called "house leakage of rain", compared to Huawei, Xiaomi and other brands on its global market squeeze, erosion, Galaxy Note 7 explosion of the rain is a Samsung caught a surprise, to its reputation, the crisis heavy.

On the surface, this event stems from the spontaneous combustion of the battery, which can be traced back to the organizational management issues brought about by management changes, and then the business process management system is probably the most basic and critical factor.

High-level change, catching apples buried scourge

In May 2014, Samsung's old shopkeeper Lee Kun-li was hospitalized, son Mr Lee and elder G.S. Choi (G.s.choi) together. At the same time, Samsung mobile phone department management has also changed significantly, the new mobile phone division president Gaodong has done for many years deputy, research and development, but to research and development, production and marketing to make far-reaching decisions.

At the beginning of 2016, when it came to the understanding that Apple's new phone might not have a major technological makeover, the Gaodongjin D.j.koh and executives decided to accelerate the launch of Samsung's new model, seizing consumer concerns in order to expand market share. So in the curved high-definition screen, eye crystal security identification system and many other aspects can be comparable to the iphone 7 note 7 will be carrying this mission in the market before the release of Apple, and sold on the release of 35,000 on the day, set off a wave of change, some of the color or even seriously out of stock.

However, this multi-functional innovation is comparable to the iphone 7 handset, its production cycle, hardware and software debugging time is greatly compressed. While fast charging is a big selling point, the natural explosion after a hasty IPO makes it a global evil dire.

(Note: Samsung note 7 uses a new battery of 3500 mah (mah) to replace the 3000 mah of the previous product, Samsung's Samsung SDI is responsible for the cell phone's battery manufacture, compared to the Apple's new phone only 2900 mah. ）

Innovation and stability, full of innovative features but rushed to the note 7 has been in the high-level rush to the apple of the will to bury the scourge.

Internal cross-over process monitoring, global coordination of the deficiencies

The cause of the accident has not yet been clear, although there is analysis that the heating effect of fast charging may be the culprit, but Samsung inside the blame-the cell phone is considered a problem, battery manufacturers think the new model design and insulation problems.

We know that the birth of a mobile phone involves the collaboration of hundreds of parts manufacturers, has a lengthy production chain, the chain is in a complex strong correlation system, any one of the chain problems, will lead to the collapse of the entire system or even extinction.

This requires the organization manager must provide a reliable management system for the birth of a mobile phone, in order to monitor each chain and realize the overall coordination of the whole chain.

However, the Samsung mobile phone division's decision-making team "blinders trees", in the process of excessive pursuit of speed and market share, ignoring the entire chain of the vulnerability of the collaborative system, ignoring the innovation needs in a solid management organization and process to complete this rule.

In this way, in the production process of note 7, the process monitoring and overall coordination of the deficiencies will inevitably lead to the accident after the responsibility of unclear, shifting, of course, after the accident crisis of public relations, chaotic confusion.

Looking at note 7 discontinued, organizational changes brought about by the system of global looking at deficiencies, resulting in new functions and debugging time, market pressure and decision-making solutions and other issues, the accumulation of contradictions, the final bombing scare the world, stop production, until the loss of brand trust.

From this, it can be seen that enterprises want to make their foundation long green, and constantly optimize the business process management system is critical. Good business process management system to expose problems and contradictions in the sun, not only to ensure the smooth conduct of business, but also facilitate the identification of the quality, timely remediation.

H3 BPM provides a thorough analysis of the entire business process for the enterprise, showing and contrasting the actual execution time of the process with the standard time, the data of different organizations, posts, personnel, the time-out rate, the reminders rate, the effectiveness of execution, and so on, providing managers with a cross-section of the entire business chain collaboration system. To protect the enterprise business.

Samsung Note 7 discontinued, the original was to eat the process of the loss