User experience from the user's point of view

A few days ago there is an idea, want to write about the user experience of a little idea, but because the depth of the writing is limited, it can not write out, think of a way, directly from the blog to mention what is the user experience, how to grasp the user experience and improve the user experience. First wrote a "network marketing several common methods", or there are a lot of people to see, basically every day there are some people to pay attention to the blog, heartfelt happy, really, then think, this is the user experience it, around the user needs, provide users to understand the information, reasonable, smooth, and itself to show the purpose, Targeted. The first step is to start to do, the second time sent an article "SEO Fire the ultimate reason?", look at the title to know that there will be very people to pay attention to, but the content is a joke (self-made), the flow is really very large, but the product theory and private chat some friends say very no language, think Qi also very helpless, because want to write later things , you can only "lose" something first. Let's get down to business:

What is a user experience? The user experience is a kind of pure subjective feeling in the process of user's using the product.

first, what is the user experience degree

User experience in the SEO, or in the marketing is that users want to understand a product related information, we go to do the user want these things, improve the user's impression and feeling, this is the user experience degree. Then we should find a way to "how to improve the user experience?"

Second, the user experience the most basic form of expression

The three key points of the user experience in the website are: ① website design ② brand display ③ customer service

1. Website design

Unique web site style, novel way of presentation, but to the brand's logical requirements as the basis, of course, the predecessors of the road is to be used for reference, the Electronic Business Platform page display way, we can learn from.

2, Brand display

From a number of angles to promote their products, such as Dangdang's books, outside the station mail marketing tracking service, mobile phone messages, bidding, etc., site topics, heat books recommended. are a product of the promotion of the presentation method, a number of angles, a number of methods, together with the promotion of products so that users have a ' face ripe ' to the degree of recognition.

3. Customer Service

Customer service is in fact, and product promotion is to go hand in hand, to track potential users in real time, the product of customer psychology to play to promote the role of products, customer service is the most important attitude, so that users recognize the product must first recognize the platform. So as to play a chain reaction; after-sales service is basically all platform lack of an index, after-sale maintenance customers, can further "squeeze", as far as possible to extract the value of the customer, because a new customer cost is often higher, and like this customer there is a word-of-mouth marketing.

Under normal circumstances very few platform existence "one-time customer", therefore the Post-sale service is worth paying attention, may from many platforms to do the Post-sale service, for example QQ Group, forum member system and so on method can enlarge realizes.

Like our webmaster, in the blog platform above, how to increase the user, how to improve the user experience, the basic method is the search engine rankings, bloggers between the blogger push, there is a kind of hot is ' News soft Wen ', in some platforms above the exposure, in the implementation of this method to do a certain preparation, you may lose a certain number of users, such as the SEO in front of the reasons for the fire, really came a lot of traffic, but after the insipid surprisingly, so to control the good angle and method.

There is also a user experience the most important factor is not said, is because here is the main point is how to build a good user experience, so did not say, that is money, a user's value is how much, and attract a user's consumption is how much must be good to a degree. It is important to pay attention to the circumstances of long-term consideration.