WPS Crash, send error report, can't open

What if you encounter a crash, send an error report, or fail to open in WPS usage?

1 Remedial measures:

Start WPS again, click "wps Text"-"Backup management" in the upper left corner to find your history document.

For details, please refer to the following: "Backup management" file damaged? can find backup Files!

2. Judging questions

If you are editing a specific document, or a specific operation crashes

You can post for help on the forum or go to office on Sina Weibo @wps with relevant information: Your document, WPS version number ("WPS text" in the upper left corner-help-about WPS text), operating system, and operating procedures. So that our staff can locate the problem Oh ~

If it's a startup program, it crashes.

This situation also posts on the forum for help or Weibo @wps to play office. Attach the WPS version number and your QQ, convenient for us to remotely locate the problem. If the more urgent, you can unload load first, if the problem can not be resolved, do not hesitate, quickly to post it ~

I can't open the file.

Tip "When you try to open a file with an error" "Disk space is not enough" (the following figure), if you decide that the document is a WPS-supported format, it is likely that the file is corrupted. You can upload the file to let everyone know.

3. Preventive measures

Shorten backup interval

Top left "wps text"-Options-general and save-restore options-time interval

Open File Safe

WPS features features that allow you to back up your documents to a fast disk, multiple protection.