resolve the general routing broadband dialing prompt "Server unresponsive" method I. Check physical link
When setting up the router to surf the internet, the router WAN port broadband dial-up is unsuccessful, in the router management interface common settings >> Internet Settings page appears "Server unresponsive" prompts, as shown below.
Resolve the general routing broadband dialing prompt "Server unresponsive" Troubleshooting method is as follows.
Possible causes: line connection is wrong or network interface is poor contact.
Solution: Please make sure the line is connected correctly according to the type of your household broadband line, as follows.
If the line connection is normal, but the WAN port led is not lit, check if the network cable interface is bad, please try another network cable.
To ensure that the computer directly connected to broadband can be normal internet access, to eliminate the broadband line problem.
Solution to the general routing broadband dialing prompt "Server unresponsive" method two, confirm the way of single computer access
Possible reasons: The broadband line is not a PPPoE dial-up Internet connection.
Solution: PPPoE refers to dialing via the operator's designated broadband account password. If you are not a PPPoE dial-up Internet connection, please login to the router interface, click Advanced Settings >> network parameters >> Wan settings, and choose the right way to connect to the WAN port type.
Solution to the general routing broadband dialing prompt "Server unresponsive" Method III, carrier binding MAC address
Possible causes: Some broadband operators bind the computer network card MAC address, only the computer is bound to pass PPPoE dial-up Internet access, other computers or routers can not dial.
Solution: With a single computer can dial-up Internet management router, access to the Router management interface, click the Advanced Settings >> network parameters >>mac address settings, select the use of the current management PC MAC address (MAC address cloning), click Save, so will be bound by the computer ( The MAC address of the network card of a stand-alone dial-up computer is cloned to the WAN port of the router, as shown below.
Solution to the general routing broadband dialing prompt "Server unresponsive" approach four, line suitability problem
Possible reasons: Household network cable due to aging, poor quality or too long line, resulting in line attenuation too large.
Workaround: Try to adjust the rate mode of the router WAN port. Login Router Management interface, click Advanced Settings >> network parameters >>wan port settings, Wan rate settings Select 10Mbps Half-duplex or 10Mbps full-duplex mode, click Connect, the following figure:
Note: Some routers or some software versions do not support adjusting the WAN port rate mode, attempting to upgrade the router software version.
Troubleshoot common routing broadband dialing prompts "Server unresponsive" method v. Abnormal disconnection
Possible reasons: In the process of normal Internet suddenly to the modem or router power off, directly unplug the router WAN network cable, etc., belong to abnormal disconnection. It is disconnected from the client, but the server does not release the connection, causing the router to fail to dial immediately.
Workaround: Wait a few minutes before dialing again, depending on the local line status.