1. How can I buy AirAsia's ***?
Pay more attention to AirAsia's official website http://www.airasia.com/site/ch/home.jsp
Looking for, AirAsia will occasionally launch various discounts, and free air tickets are also very common. In fact, AirAsia can always say that there are ***, but they only target different routes, so if you see a discount that is about to expire (not the route you want), you should pay attention to it. The next *** may be the route you want. Therefore, I have developed the "good" habit of going to the AirAsia official website at least twice a day (once a day, once a night). After all, the number of special tickets is limited, and I will not be able to get started late.
2. How long should I buy AirAsia tickets in advance?
This problem cannot be answered by any professional. My suggestion is to plan your itinerary as soon as possible. It is best to pay attention to the ticket price of this route six months in advance and seize the price to make a psychological price, you can start your flight as soon as possible when you are comfortable with it. You can start your flight as early as one month before departure at the latest. In theory, AirAsia's ticket booking is cheaper as early as possible, however, it may be cheaper if you encounter a large special offer, but the problem is that you have to have this psychological quality, and if the ticket you bought has reached your psychological price (great value for money) don't worry about not buying cheaper ones. Just be happy when traveling.
3. What are the payment methods of AirAsia?
You must have a credit card, which can be used by both the visa master and UnionPay, and then you can use it for payment.
4. Why can't I buy AirAsia tickets with xxx cards?
Check whether your card balance is sufficient, whether you have activated online payment (the bank does not seem to be able to pay online), and whether you have activated visa verification (China Merchants Bank ), make sure that the credit card information you entered during payment is correct (the address can be left blank ).
5. I haven't completed my passport yet. Can I use my ID card number to buy a ticket?
Yes, but you can call the AirAsia office immediately after your passport is issued. Because you cannot leave the country with your ID card, you will not be charged for modifying your ID card number. AirAsia Xiamen office phone number
0592 516 (Monday to Friday: am to PM, Saturday: am to pm)
Sunday: Off)
6. What should I do if I do not receive an email in my mailbox after the ticket is successfully paid?
Are you sure you have successfully booked the ticket? If your credit card is indeed charged, you can call the AirAsia office to send a new email to your mailbox.
7. How can I query and modify my scheduled flight?
After logging on to the AirAsia website using an account, there is a "check &
Change ". You can query your own flights and change the flights (on the same route), seats, and flight meals for free (provided that you have purchased these two services)
8. AirAsia luggage Problems
AirAsia has 15kg of the Free checked baggage allowance. If it exceeds 7 kg, it will charge. You can carry at your convenience. The prices vary depending on the route. Note: Hangzhou flies to Kuala Lumpur
The two routes to Kuala Lumpur along with the Gold Coast belong to AirAsia X (that is, AirAsia is a low-cost airline that consists of AirAsia and Virgin Airlines. It takes more than five hours to fly, using Airbus 330 ), it is different from AirAsia. Except for the baggage of less than 7kg carried with you, all the other items are checked with a pay-as-you-go payment. You can enjoy a discount on the amount of luggage you buy online.
9. Can I return a ticket to AirAsia? Can I postpone or change my name to another person in the future? How much is the change fee?
You cannot refund the ticket. If you cannot make a trip, you will not be refunded even if you do not pay taxes. Generally, it can be rescheduled. A certain class space may not be rescheduled, but the name can be changed. You need to pay a service fee. You can call the Xiamen office to change the name. take Hangzhou-Kuala Lumpur as an example:
Currency baby change name change flight/date/seat type order
CNY 24 240 240 240 + fare difference 24
10. How to boarding a plane?
Print out the attachment (PDF file) in the confirmation email sent by AirAsia. Don't forget to bring your passport.
11. How is AirAsia's seat arranged?
If you have selected a seat because you have paid for the seat selection fee (seat selection fee or quick boarding service), the AirAsia X system will randomly allocate seats, the guests of the same order will be separated, and AirAsia flights will sit at will.
12. Airline catering
AirAsia does not provide free food and drinks, but it can be paid for (cheap airline operation means). The food on domestic flights of Malaysia is not expensive, airAsia X requires 60 RMB for a relatively expensive meal, and off for online purchases. In theory, it is not allowed to bring your own food, but it is not mandatory for you to eat it. It is just out of courtesy and is not recommended to bring it. After all, this money should not be saved for such a cheap air ticket, people's cheap airlines also need to survive.
Recent hot spots?
AirAsia is about to activate the Tianjin-Kuala Lumpur route (which is estimated to be between March 7 and march August). At that time, many free flights will be released, interested comrades will be able to pay more attention to the official website in middle June.
Q &:
1. The credit card should be paid directly on the Internet. I don't need to activate any online banking services. I am using the China Construction Bank dual-coin card and have not used it on the AirAsia website. Is the fee deducted from RMB or USD?
A: The Credit Card Fee is deducted directly. If it is a domestic flight, the fee is deducted in RMB. If it is a foreign flight, the fee is converted into USD, but you can pay the fee in RMB.
2. I have registered an AirAsia website account. Can I buy a ticket together? I pay by myself?
A: You can buy several tickets at a time, or you can buy tickets for others,
3. AirAsia's free 15 kg check-in seems to have been canceled, but there seems to be a great discount for purchasing the check-in on the website, but I don't know how much it will actually be checked. I bought fewer first, can I modify the ticket before departure?
A: AirAsia X does not have a free shipping quota. If you buy 60 pieces of luggage at the airport, buy a discount on the Internet (generally AirAsia's pay-as-you-go products are bought at airports ). Therefore, it is not much discount. the excess part is charged per kg. If you are not sure how much luggage you have, you can buy it at the airport.
