How to make Outlook share mailboxes work together

For a team colleague, sometimes we need to work together on a common problem, and then need to use a common mailbox, such as it, we provide users with a unified e-mail address, such as: Helpdesk@51cto.com, so that users just send mail to this mailbox, Our team-wide colleagues can see that they can handle it at the same time.

To set the method:

1. First, right-click the mailbox of the mailbox you want to share, and select Properties

2. Add to find the name of the user to share this mailbox, and add in

3. Set the user permissions to share, complete, read-only, etc.