Huawei R & D reading-16 (matrix management)

How to quickly break through new product R & D

After the establishment of the R & D department, compared with the past, the most important change was the adoption of matrix management.
Previous Huawei's early R & D adopted the straight-line model. A project manager took several engineers and the Project Manager took all of them.
Technical and project management. This requires a high level of technical and comprehensive management capabilities for the project manager.
A lack of capabilities at a certain point brings great risks to the success or failure of the project. As Huawei's R & D projects become more and more complex
Complex, the project team members and the scale are getting bigger and bigger, and the project managers are scattered. Once the technical details of some projects are not taken into account,
Management vulnerabilities are easy to form in sensitive and high-risk fields, and technical difficulties cannot be broken through, resulting in out-of-control costs and unguaranteed progress.
Certificate. In addition, the degree of attention between several products and projects developed by Huawei is usually relatively high, and there is a wide range
Technical exchange and cooperation needs.
Zheng Bao used the matrix management architecture in single product R & D for the digital machine project team.
Later, he further strengthened the in-depth application of the matrix architecture in the R & D system, and also adopted
The matrix structure also extends the matrix management to all R & D projects of the company's products. The R & D department will fight and emphasize new products
In large R & D projects, a comprehensive matrix operation is also adopted to form a large matrix set of small matrices of the Huawei R & D department and a superposition
A complete set of matrix management and operations.
The first is the big matrix. In terms of internal operation, the Huawei R & D department manages the matrix by forming two horizontal and vertical lines.
Vertical bars are the R & D of market opportunities and products. They are divided and named by business department, such as exchange business department, intelligent business department,
New business department: Manages products, Management Progress, management market, and management business. The horizontal line is the accumulation of core technologies and
Research, Technical Management, named after "department" or "office", such as General Office, basic Department, Planning Department, and hardware department
Management personnel, management materials, management planning, and management processes.
The business departments of the vertical line should be responsible for the success of the market and the success of production: the horizontal line of the R & D support department should improve R & D
Overall operational efficiency, reduced R & D costs, reduced R & D errors, and improved the quality of the overall R & D personnel. Huawei's Center
The Research Department has implemented the target management system for a long time, and each department and everyone has a very clear goal.
In the vertical business departments, the customer's requirements and feedback on products are obtained from the marketing department, and the product system is obtained from the production department.
Improvement requirements, etc., first look for help from the horizontal support department. The horizontal support department has gathered various industries
The Business Department's requirements for similar technical points or management points will form a professional team and a public technical module to assist various businesses
To solve specific difficulties. The vertical business department is similar to a department that organizes a team on the army, while the Horizontal Support Department
The Department is similar to training personnel in the army, paving the runway, looking at the strategic direction, and setting up traffic lights. Huawei's R & D department adopts the Matrix
After the management architecture, it has brought many advantages in R & D management, such as the short transmission line of technical and project information and information inversion.
Quick feedback, easy to improve work efficiency, reduce the cost of technical implementation, and strengthen organizational response and viability. Multiple
Matrix management is a key factor for Huawei to quickly break through new product R & D. With it, new employees can also do product R & D,
New users can also quickly get started with projects.
For example, the early wireless business department lacks accumulation in some key technical points, and the General Office can organize the exchange business department,
Intelligent business department, new business department technical strength in similar business points, joint Consulting Analysis (all business departments in
When technical support is required for technical difficulties, you can submit support requests to the General Office, organized by the General Office .)
Experts help the wireless business department to overcome this challenge. The wireless business department's hardware design requirements are fed back to the hardware department,
As a supporting platform, the hardware department will also design the hardware that has been applied on the switch to form a hardware module and apply it to the wireless
In the hardware design of the business department. In terms of device selection, the hardware business department selects
Devices used online for product changes are applied to new products in the wireless business department, enabling new products in the wireless business department to start from the beginning.
It has a high degree of maturity.
The above is the big matrix, and then the small matrix. The business departments of the Central Research Department have formed their respective matrix operators.
Take the vswitch service as an example, and set the department of the vswitch service.
In the switch business department, apart from the department project management, Planning Department, General team, and hardware department corresponding to the China Research Department,
You can also manage products and projects (versions) based on the matrix architecture ). Among them, the Department in the vertical line has a computer product department (2000 ),
The product manager of the product department B and the product department C (ten thousand portal machines) should be responsible for submitting the information to the marketing department and the pilot department.
For all the technical materials, versions, and market technical support of this product, this product is obtained on the market.
Responsible for the success or failure. At the same time, you must manage the evaluation and bonus of R & D personnel involved in this product.
The departments on the horizontal line include call processing, operating systems, background software, signaling, database, and other switch business departments.
Involved technical support departments responsible for the development of call processing, operating systems, signaling and other related technical staff
And provide responsible engineers and technical versions to each product department. If the call processing
The software solved a certain error, such as the "half-night" problem found during the start of Yiwu.
Call Handling engineers of other products such as minicomputers will also know the information, so that they can avoid
The same error occurs on the product. The technical support line of the horizontal line is responsible for the management of technical, management personnel, and the progress of the product line pipe of the vertical line:
Management Products.
In the matrix management of the R & D department, engineers are trained to be under the technical support or leadership of the technical management department.
When executing a specific task, you will be led by the person in charge of the task. R & D Engineer's work arrangement, evaluation, and Bonus Distribution
All belong to various business departments (such as a project team of a product for Business Exchange), and the training and administration of his own technologies
It also belongs to a technical management or Technical Support Department (similar to the finance department and Finance Bureau staff's financial management level are all financial
Government departments, but local provincial/municipal staff are responsible for managing their specific work arrangements ).
With these two guarantees, it is reasonable to use, evaluate, train, and improve people. On the one hand, engineers
Daily work arrangements, assessments, and bonuses all belong to the product group and project team. The product is successful, the project is successful, and the R & D personnel's
The benefits have also increased. This allows engineers to establish a collective work view focusing on products and projects. On the other hand,
The technical and management level of R & D personnel is improved by the corresponding technical support department. Overcome technical difficulties
The horizontal support department can also play a major role, and decide whether
Increase personnel support.
In the Huawei R & D system, engineers have two lines of promotion channels. One is to upgrade from a project engineer to a project
Manager and product manager, and upgraded from a level of technical engineer to a higher level of technical engineer.
The many years of practical operation by the Chinese Research Department of Huawei indicates that matrix organization has the following advantages:
(1) A clear division of labor and familiarity with the business make it easy for multi-disciplinary and multi-professional cross-integration.
(2) rapid decision-making and high reliability.
(3) the highest level of R & D can get rid of daily affairs.
(4) There are few intermediate levels, and horizontal technical connections and exchanges are strengthened.
The goal of matrix management of Huawei's R & D department is to give the most clear people the most say, assign the most important responsibilities to the most clear people, and improve
Work Efficiency: fundamentally resist bureaucracy, prevent dual leadership and shirking responsibility, and strengthen the collective
Ability to tackle problems and give full play to group efficiency.