If a team member communicates

Preface

As the Spring Festival this update late nearly a week, gossip less, below the beginning of formal content.
I believe that most of the students from the technology to management or responsible for the team management of the most headaches and even fear is how to communicate with the team members, it will be difficult to get embarrassed. But how to face communication is one of the key skills of professional advanced, and also an important part of team building. The following is a combination of personal experience to introduce several practical problems in communication, so as to avoid empty invalid communication. dry matter and communication ideas

The following questions are the author of the test is not good communication problems, are need to fall to the field, for the first communication may be difficult for the person to answer, do not worry relax, slowly can chat up.
1. If you go back to xx months ago, what would you do?
The main purpose of this question is to talk to the conversation about the points that can be improved during this period of time, and be careful not to fall into the pattern of finding fault, the core is how to improve instead of looking for mistakes.
From this point to the decision-making point, looking back at that time why the decision-making, there is no better solution, if we do so we are now how the state, the similar situation in the future how we can do better.
2. What you are going to do to improve the team.
Communication ideas:
-Avoid some bland clichés, such as: we want to improve quality, we need to improve efficiency and so on.
-Encouragement of practical advice
-Implement it reasonably immediately and make feedback.
This problem is also a down-to-earth consultation problem, more critical is that the problem can arouse the team members of the master consciousness, become passive initiative. Issues to be aware of: reasonable guidance to avoid empty answers is key, giving full retrospective time of course the ideal situation is to know in advance and think ahead.
3. What do you need me to do to help you get the job done better?
The problem is that as a manager to ask the team members for advice, so the attitude and tone of communication is very important.
The problem is also to help managers find the team's real positive thinking about members of the know-how, of course, can also help the communication object positive thinking.

The above questions, in one-to-one communication is really difficult to answer, but mainly through the communication of the object of thinking to understand its potential and deep subjective will. Summary

1. Keep the goal
2. Thinking of transposition
3. Practice a lot
about how to answer these questions, you can consider to discuss with you later. References

1. "One-on-one communication skills" from Yoon-jin's column of the Geek's time