Key to online business

E-commerce is getting closer and closer to the masses, and online businesses are getting more and more optimistic. Based on my practical experience, I think there are several main points:
1. Gain customer trust. This is the primary solution for e-commerce, because the online business is the same as the offline business. How to gain customer trust is critical.
There are several common skills to gain customer trust.
1. The contact address, phone number, and other relevant certificates are displayed on the page.
Most of them are just a xx network. Because there are too many websites and what network is it, only by displaying the actual information can we initially gain the customer's trust.
2. Be familiar with the services or products you sell.
For example, to sell cosmetics, I need to familiarize myself with relevant beauty knowledge and use professional knowledge to answer questions raised by customers instantly. Therefore, even though my famous makeup is being revised, there is no publicity, and there are only a few dozen people every day, there are orders for ten days, and business continues.
     
3. Customer rating.
Whenever possible, let each customer make a simple feedback on their own services, from which they can receive a lot of good suggestions to constantly improve themselves, and select some good comments on the website, which is also very good.
2. Good service. Good services not only include instant response to customers, instant delivery products, but also many small details such as tone during telephone communication with customers.
These aspects are well done, and it is easy to bring a good reputation. Word of mouth is the best way to publicize. With good reputation, can business be poor.
3. Comprehensive marketing strategies.
E-commerce cannot do without network marketing, but network marketing wins by details. It comes out of many knowledge and skills, such as search engine ranking, friendship links, online advertising, Community promotion, e-MAIL marketing and so on, you can do it yourself, but at the beginning please some professional companies can be tender better.
4. Select a good courier company for cooperation. Distribution is a key link. Therefore, when selecting a courier company, you cannot directly view the price. The key lies in the speed and quality of the service. Because in the eyes of customers, express delivery service is part of our e-commerce service.