1th Chapter Planning (FREE)
This chapter mainly introduces:
1. Demo IP Phone registered to CUCM 11.X, realize the inbound and outbound call function.
2. Demo Jabber Register to cup 11.X for instant messaging functionality.
3. Demo seat monitor, the agent registers to the UCCX 11.X, realizes the function in call center (similar to 10086).
4. Explain the CUCM 11.X, Cisco 2811, Skype for business Server 2015 integrated, to achieve mutual calls, Skype for business inbound and outbound call out feature.
5. Explain the basic features of Skype for business Server 2015.
6. Explain Cisco UC's extension Phu, server planning.
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Learn Cisco UC Deployment with Beginners-1th chapter planning (free Video)