Some tips, like a teacher, teach you how to do, and some, such as an engineer, only provide clear and short hints, can not say not to say, and some, like friends, help while not forget the little jokes ...
Now many friends have more than one account, more than one password. Forget the account name, password, or account name, password input error is inevitable. At this time, do you have a little anxiety like me? What kind of text help the website gives, it seems very important. What kind of text helps to solve the problem, but also makes people feel comfortable? Let's make some comparisons here:
First, the account name and password are not entered, the point of login problem analysis: This situation may appear in the novice user, or forget the account, lucky click on the case of the copy key point: Take care of novice 1.
Google
- "We can't let you log in to your account at this time," it was the user's operational problem, but the tone of the problem is attributed to Google itself, is we can not let you ..., not you can not ...
2.
Uk.match.com
- oops! is a popular and popular interjection, suitable for the match of the young user base. "Please enter" to prompt the operation directly.
3.
Watercress
- Here is a section of help text for the newly registered user "If you just registered ... Thank you for your understanding. "Focus on registered users who have not been confirmed by email because they are not yet logged in by the rules, and this may be a problem they don't know or ignore."
4.
MSN
China
- The most basic tips to take care of novice users, but does not appear wordy.
Second, the password does not enter, the point of login problem analysis: This situation may appear in the novice user, or forget the password, a fluke click on the case, or the user did not notice the need to enter the password copy key points: to explain the problem (did not enter a password), rules (must enter a password) or prompt action (enter password)
1.
Google
2.
MSN
China
- Direct description of the rule.
3.
Baidu
- If the user does not enter a password to click on the login, then there will not be any new text prompts, that is, the default user knows he did not enter the password, and clearly did not enter the password can not log in; The system does not need to say anything more.
4.
Taobao
- A short, effective hint that describes the problem directly, and the default user knows that the required action is to enter a password.
5.
Myspace
China
- "Can't be empty," which looks more like a developer's expression.
6.
Uk.match.com
7.
Watercress
- Direct description of the action required.
Third, the password input error, click Login Problem Analysis: This situation may be because the user forgot the password, or the password input process occurred in their own undetected error copy key points: In the clear issues, rules, operations, on the basis of, as far as possible to cover possible error situations; not blaming the user
1.
Google
- Explain the problem directly. A little question mark? " "Help", instead of more words, is also in line with the user's cognitive habits.
2.
Baidu
- Set the facts, prompt the operation, straightforward.
3.
Taobao
- As opposed to "password error", "Password Mismatch" is a more accurate and neutral description.
4.
Myspace
China
- "Not quite right, try again?" "Colloquial hints, with a negotiated tone."
5.
Uk.match.com
- The Chinese meaning is "ouch!" We did not recognize the username or email address you entered. Make sure you spelled correctly. Remember that only letters, numbers, and underscores can be used in user names. "Like Google, the problem is attributed to itself, and it foresees the specific operational problems that users may have, giving them hands-on support."
6.
Watercress
- "Please try again" tone much softer than "please re-enter".
7.
MSN
China
- Many times, "retype" is not a problem, because the user simply forgets the password completely. This time "or sign up for a new account" is one of the valid hints.
Some tips, like a teacher, teach you how to do it, and some, like an engineer, only provide a clear and short hint, can not say not to say, some, like friends, help while not forgetting to open a little joke, there is nothing like, is cold system hint, but it is also written by people: you like which kind?
