now the line with the computer, everywhere need network, make a judgment also need big data. Any company must have a strong IT support. Now every enterprise with the development of business,it also things more and more, suddenly one day, you find IT environment more and more complex. The workload is getting bigger. So, we began to think, in order not to let people do a little work, we have embarked on the road of operation and maintenance automation.
But how to embark on the road of automated operation and maintenance? In the process of groping, often can not find the point of focus, do not. What do we do? I thought first of all to do the following preparation, altogether four aspects. These four areas are fundamental and focused.
First, a complete CMDB.
Second, A set of appropriate IT management processes.
Thirdly, There must be a complete tool that can be customized.
Finally, A full summary of the analysis system to adjust the CMDB and process.
The CMDB is called an asset management system, which is very tall. In my case, I mean what you have to manage. You always have to know who your enemy is when you fight. You always have to know what you want to do with your work. To do IT management, you have to know what you want to manage.
Q: What do you do in your company?
A: I have a computer repaired at the company.
explain your company's main The IT Management object is the computer.
Q: What do you do in your company?
A: My boss is very stingy, a person when 10 people with, the company website, the public platform, the company mailbox, install a computer, get a printer, sometimes change barrels of water, lifting things also called me.
Description Company Management object, hardware: computer, network equipment, printer Software: desktop PC software System Application: Company website, public platform change the bucket to fill the water, carry the thing, this bar is real, really not IT Service range. Sometimes,it boys more, carry things, change water IT staff did not do less. Be careful about the frequency of doing these things. It service SLAs are also not within the scope of the assessment. From An IT operations perspective, the application takes care of non- it service workloads.
Q: What do you do in your company?
A: I do system security in the System department.
description of the company is very large, there is a system department, there will be Network department, application department, and other departments. And for the system department may include, the system (Linux Windows , etc.) middleware system security and so on. These are the CMDB for the system department .
for a company that should have a total CMDB, for each department should have its own CMDB. CMDB definition, not what I have. It should be for you to manage what you are now, and what you apply. If I don't know how to classify it, I don't know how to do it. Well, I recommend you use tools. Most of the tools are now available.
The following are common classifications such as:
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The general scheme is usually the case, but inside, it's up to you to define it yourself. The contents of the inner surface must be noticed when designing. To define the needs of the company. No matter how the design, to the spirit of two points, first, to have the basic content. Basic content is also defined according to your own company. For example, I will be the company to do server automatic switch machine. So,IPMI username, password, I'm going to join them. The second and most important point. The relationship between CI, for example, the server it does not exist in isolation, the server it needs to have a network, so it will have to connect with the server port information. The server is placed in the cabinet, so it should have a relevant cabinet diagram. In short, the basic content gives device life, and their relationship with other devices, gives the device social relations. People are social animals, our switch server is also a social product, they have no big role in a person.
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One of the operations core CMDB