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Overall architecture of Business Process Management Platform and enterprise information system
Author: IDS Scheer, Vice President of China, Wang Lei Source: E-Works
Keywords: BPM Business Process Management IDS
The overall architecture reflects the essence of the management information system. The entire solution is no longer limited to a job execution system built for specific job workers. It also builds a Process Management System for the enterprise's middle-level managers, it builds an information-based Strategic Management System for the enterprise's senior management personnel.
In recent years, many enterprises in China have established a preliminary information management system, but their understanding of the benefits of information construction is controversial. In the industry, I often hear such conversations. The leaders asked the project manager, "what is the effect of informatization construction ?". The project manager replied: "The effect is obvious. All of the people below cannot do without the system. This system has been suspended for a day !" . However, such an answer clearly does not satisfy the decision makers with the large amount of investment, because the "inseparable System" is not the fundamental purpose of informatization construction.
As a matter of fact, the vast majority of enterprises that have completed initial management informatization construction have actually seen two benefits: first, they have made corresponding procedures and organizational changes through informatization construction; second, it has strengthened the monitoring of grass-roots workers and made their daily operations information and standardized. However, the benefits of the former are difficult to quantify in addition to the number of people who have been streamlined. Although the latter is an indisputable fact, it is difficult for middle-level managers to feel the same. In response to these confusions, many people attempt to use some specific data to help middle-and high-level managers realize the benefits of informatization. For example, how much inventory is reduced, how much inventory turnover is increased, and how much planned cycle is shortened. However, these specific data often make people feel that they lack sufficient credibility. The following two points have often become the focus of controversy: first, whether the so-called historical data before the system is correct and Scientific; and second, the proportion of changes to these data is brought about by management informationization.
To solve the above confusions, we must first answer a fundamental question about management informatization, that is, who created the enterprise's information management system? IDS sheer's answer is: the enterprise's information management system is designed for enterprise managers, especially middle-and high-level managers. This is why all management information projects are called "Top Management" projects, and most people have no objection to this. This raises the second question: "Why does the enterprise's top management personnel need this system ?". The answer to this question is the essence of management informatization. IDS Scheer believes that the enterprise's information management system is a tool for medium and high-level management personnel to carry out modern management, managers can rely on this system to ensure that the entire enterprise operates collaboratively, efficiently, scientifically, and rigorously for a common goal, that is, the enterprise's strategy. This is also the most important benefit of enterprise informatization. Based on the above understanding of the nature of enterprise management informatization, IDS Scheer proposes an overall architecture solution for enterprise management informatization.
As shown in, IDS Scheer's overall solution consists of three parts, the top of which is the strategic enterprise management layer. Here, the strategic objectives of enterprises need to be embodied and quantified and defined in the information management system. In addition, we need to monitor and manage the implementation of strategic performance. This part is critical and is also lacking in projects that have been implemented currently. It is the lack of this key layer in the overall architecture that makes it impossible for senior managers of enterprises to realize the close relationship between information management and their daily work.
The second layer is the business process management layer. After the enterprise's strategy is clearly defined, all business processes should be optimized and designed based on this strategic goal to achieve information management. The organizational structure of enterprises also needs to be changed accordingly. For middle-level managers of an enterprise, Aris can be used to design, analyze, and optimize the process based on the enterprise's overall strategy. More importantly, it can monitor the process.
The third layer is the job execution layer. The process of an enterprise must be implemented to specific operations, and specific operations should be implemented in the system. Such as ERP, CRM, SCM, And PLM systems.
The overall architecture above reflects the essence of the management information system. The entire solution is no longer limited to a job execution system built for specific job workers. It also builds a process management system for enterprise middle-level managers, it builds an information-based Strategic Management System for the enterprise's senior management personnel. The three systems are fully integrated, so that the enterprise's senior, middle-level, and grass-roots personnel can understand the effectiveness of information management.