Practical Skills in Management Excellence (3) key points to drive team management Facilitation Essentials for Managers

Facilitation Essentials for Managers

The secret of Superior management (Behind Closed Doors) in the last part of this article refers to the summary of the 13 practical skills of excellence management and lists the index of the names of all practice techniques, which mainly write about the practical skills of Excellence Management (3): The key to driving team management:

Driving (facilitation) means helping teams to think together and solve problems together by providing a process and structure. As a manager, you also need to help the team develop new ideas, consider options, select Solutions, etc. (Develop ideas, consider options, and choose a solution).

Make sure the conference has a definite goal (making sure the meeting have a Goal)

Whether you are initiating or organizing a meeting, the goal of the meeting is paramount. While ensuring that the participants in the Conference have a clear understanding and grasp of the objectives discussed at the meeting, the content of the Conference should not be too detailed, too specific, or even too rigid, which will affect the effect. Here are some examples of two goals that are broad enough:
• Identify practical ways to improve our build process.
• Be prepared to overcome the possibility of a negotiated impasse in the conference.

Pushing is not about directing teams to specific results. If the manager has a preconceived idea or even a result, then this is not a good situation to push. Pushing the discussion closer to the desired outcome can make you feel that you are manipulating him and that it is easy to feel disgusted.

The push will help the team or organization determine the steps required to reach the goal, and how to complete each step (process).

As a manager, to drive a job, you need to understand and master the following points to help the team or team:
1, brainstorming Generate and integrate ideas
2. Evaluate optional Evaluate options
3. Testing Satisfaction Test Agreement
4, participate in participate

Generate and integrate Ideas

Traditional brainstorming (traditional brainstorming). This is designed to inspire creativity and generate a lot of ideas in a short period of time.

The guidelines for traditional approaches are as follows:
• Everyone participates.
• Write down all ideas for the entire team or group.
• No matter whether it is praise or criticism, don't talk about the good or bad ideas in the process of brainstorming.
• It is also good to build on the ideas of others.
• Any ideas and opinions can be said.

It is important to first explain the focus of brainstorming: re-examine the guidelines and set time limits (Review the guidelines, and set a.). At the end of the brainstorming period, give some time to sort out the questions and ideas, and arrange the list of views according to the degree of usefulness.

Silent Brainstorming (Silent brainstorming). The traditional approach is suitable for those who prefer to interact with each other to achieve the idea of collision or fusion, while the silent Way is more suitable for those who think independently of the problem, they do not like to communicate before the formation of ideas, they need more time to precipitate their thoughts.

The reference procedure for silent mode is as follows:
• Determine the topic focus, review the entire process, and set time limits.
• Allow everyone to write down not less than 10 ideas related to the topic in 5-10 minutes.
• Knot pairs to discuss ideas.
• Show the results to team members.

Association grouping (Affinity grouping). Writing the ideas from the previous brainstorming on a small card, you can show it to the team members through a whiteboard or a panel, and then continue to discuss and group these ideas, similar to the work of merging similar terms. This approach helps team members to better understand the substance of the point of view, and it is easier to make a point of view from "My point of view" into "Our common view", which will make it easier to reach a consensus.

It is important to note that the entire team needs to be openly discussed, and ultimately requires a clear grouping of different points of view.

Evaluating Options

There is no panacea in the world, but the technology that solves the problem is diverse. What managers need to do is find the simplest and most effective way to solve problems. Write down the key points before evaluating each option, review each option and give some time to think. Do not assume that others understand the definition of choice, because each person's understanding of the same word or sentence is different, and disagreements often arise. So, to record the summary of each option in case of a contingency, at the same time, when the analysis of each option is completed, the results are obvious.

Testing Agreement

Because the final decision requires the team members to support the completion, the manager needs a way to test the team members ' satisfaction with the results, in order to reach a consensus. We can imitate the ancient Romans in a way that everyone votes in a supportive, opposing, neutral way for each option. If everyone is against it, it is clear that you can give up the strategy, and if there are objections to support, calm down to analyze it, if most of them remain neutral, then you should consider it as a manager.

Help Everyone participate

Ensure that every member of the team is involved. While ensuring that the Conference process is in place, the manager gives the attendees the opportunity to express their ideas and to summarize and document each statement as much as possible with a single sentence. If members are unable to express themselves in clear language or when others are confused, the manager should be in time to guide the speaker so that other members can clearly understand the true meaning of the expression.

In the process of the whole meeting, managers should use their own language to carry out periodic presentations and summaries, so that the Conference will continue to advance in an orderly manner. Make sure everyone has a consensus on each stage of the discussion.

Here, managers are involved as a catalyst, only responsible for the processes and processes of the meeting, not just the results. If the manager also participates in the discussion or expresses his opinion or suggestion, it is best to let others take the place of the meeting. one cannot be both a referee and an athlete. It is difficult to be effective as a catalyst, but also very effective as a participant in the discussion.

Practical Skills in Management Excellence (3) key points to drive team management Facilitation Essentials for Managers