Q & A: How to Solve ie download failure

Q: I am a middle school teacher, recently to the http://www.k12.com.cn website to download courseware was prompted to say that the file could not be found, but other teachers download the same courseware does not have this prompt, what is going on?

A: other teachers can download this file, indicating that the file exists on the website. The problem lies in your browser settings. The biggest possible reason is that the "UTF-8" setting in "Internet Options" is incorrect. Please remove the hook before "always send URL with UTF-8" under the "advanced" tab of "Internet Options" and then restart IE browser. Because on the K12 website, many courseware file links are directly named in Chinese, and if the address is sent by UTF-8 encoding will cause the browser to not recognize the file address.