QQ Roaming chat record lost how to do? Roaming records do not show how to solve?

1. Login QQ After we can not see the chat record chat records, the following figure we click on the top left corner of the "settings" and then in the Open interface we click "Cloud Message Settings" into, as shown in the following figure.

2. Delete the selected contact person, as shown in the following figure:

3. After the deletion of the friend is not a permanent chat record, click Confirm, as shown in the following image:

4. Then we click on "Cloud Message Settings" to enter.

5. Then we can not see the QQ in the roaming, but we could find in the QQ group to add to the permanent roaming, and finally determine the preservation.

6. Then if we still do not see the chat record, we can delete the need to retrieve the roaming records QQ information

7. In the computer we delete this number of all the files, as shown in the following figure.

8. Then we re-login QQ and enter a separate password

9. Now you will find QQ chat records are all displayed, if you still do not see the words we can restart the operation.