Red bend and rung push LTE mobile device management to make 4G devices compatible with OMA DM

Since 2008, Red Bend has partnered with Alcatel-Lucent to help device manufacturers and mobile network operators deliver mobile devices and services to the market faster and more easily. Using the OMA DM client on 4G LTE devices, device manufacturers can ensure that their devices are seamlessly compatible with the operator's Custom open Mobile Alliance Device Management (OMA DM) specification.

"Industry standards like OMA DM enable mobile operators to unify and efficiently manage next-generation connectivity devices like smartphones and tablets," said David Stevenson, vice president and general manager of Alcatel-Lucent Motive Customer experience solutions. "With Alcatel-Lucent and Red Bend Technologies and expertise, service providers can not only automatically configure and manage their 4G LTE devices, but also provide customer service intermediaries with the right tools to improve first-call resolution and reduce average processing time to prevent problem escalation. All of this leads to a better customer experience. ”