In our daily life and work, always have to open the mouth to reject others, the mouth refused to fear others said you stingy, two afraid of relationship alienation, in fact, these are not problems, you need to master the refusal of etiquette and skills, the following is the study abroad network for everyone to collect and organize the refusal of etiquette and skills, welcome to read!
The usual good way to refuse
Counter switch
The so-called counter switch Law is when the other party put forward a thing, you do not need to respond positively to him, but with the second thing to refuse, such as others ask you to borrow money, you can say: "I also want to help you, but you know that my money are put into the stock, now the stock market you probably also know, now take out also Others are embarrassed to ask you again.
No.2 to Himself
When you are embarrassed to refuse something, you can find a good time in the face of asking people inadvertently said you embarrassed.
No.3, I'll get back to you later.
Sometimes you have to look at your schedule before you dare to commit to others. But please remember. If you are not willing to help at all, this method is not very suitable. It would be a waste of time for a caller, and it might be time for him to find another person who is willing to help.
No.4 sorry, I really don't have time now.
If you are too busy to help each other, you can tell the other person that there are other arrangements for this time period. It is also recommended to explain, to let the other person know the specific reason, usually the other side will give understanding.
No.5 I don't think I'm the best person to help you with your problem, you recommend ...
When you find yourself unable to help at all, but want to help each other, just as you know someone better suited to solve the problem, you can recommend this person to help people, this method is very applicable in the work.
No.6 I'd rather refuse than to muddle through
If you know that you are not competent for a particular job, you can directly explain that the other person will appreciate your honesty. In order to have a better effect, you can add: "I would prefer to refuse now, and I do not want to be negative to you."
No.7 I'd love to, but ...
This is usually a very gentleman's way of rejecting others. Telling others that they are happy to do it means that they agree with others ' ideas, but they really can't help.
No.8 "Transfer topic"
Friends ask you to do something you do not want to do, you can, skillfully use the hint of the method to let the other side know that you are not interested in his comments, he will know what you mean. For example, you play with a friend this weekend, he wants you to accompany him to go out next weekend, and you have their own arrangements, rather said: "Today is not early, the weekend too tired will affect the work, I should go back to rest." In this way, you give the other person a hint that you are not going to go out with him on the weekends and the other person will understand what you mean.
The euphemism rejects others is an art, the premise must establish on the sincere foundation!
Refusal of etiquette in office
1. Set the boundaries that are known to all and resolutely enforce
Let the relevant people know what you need to prioritize and what boundaries to address. Do not always break the rules you set when you are free or if you are ready to accept such questions. You must deeds, if you want to refuse, don't say "yes".
2. Check the schedule before giving a definite answer
It is acceptable to check the schedule or communicate with other principals before giving an answer. Do not immediately agree to what you cannot do, and do not reject it on the spot, as it may undermine the relationship between the two sides. In any case, be sure to commit to a date or time when the final decision is given.
3. Trust your first instinct
Be aware that the information that your brain and body record is usually more accurate than an optimistic emotional response, or a negative emotional response after a hard day's work. Before you make any answer, take a deep breath, clear out external disturbances in your brain, and analyze your gut reactions.
4. Tell trusted colleagues about the pros and cons of two choices
Speaking out loud, you can ensure that you have a thorough understanding of the impact of accepting and rejecting requests. Accepting requests will increase your workload, and rejection may turn your future chances into a bubble. Say your concerns, or you can win the buffer time.
5. Explore possibilities for mutual benefit
Doing so will let the requester know the impact of their request and may be reconsidered. In other cases, you may get a much higher return than you pay. While your work will increase, every affirmative response should be a win-and-answer situation, just as strategic partnerships can drive two of companies to grow fast.
6. Explain your difficulties before refusing to do so
A refusal without any reason often implies that the request is unreasonable or that the requestor itself has a problem. The person making the request may not be aware of your budget constraints, current workload, or competitive pressures. In this context, you can also make an encouraging statement about future requests.
7. Not to the people
Ensure that the requester knows that you are positive about them, and that you cannot complete the requested task, given your current workload, strategy, or other limitations. In this way, the requester will not consider your refusal to be an insult to the individual.
8. Explain the reasons for the refusal with positive reasons
Make your answer sound more polled by positive explanations. For example: If your partner asks you to attend a meeting, but your product development deadline is coming, you can explain these tasks to the other person (yes), how they make you not open (negative), and finally prove that your focus is on the delivery of a product on time (again sure).
9. Postpone the decision to a more appropriate time
Ask to discuss their request with each other when you can give the requestor full attention. In the early days of entrepreneurship, chaos is the norm, and in this case it is easy for both sides to misunderstand. Be careful not to make the body language and intonation that often makes the negative response more unacceptable.
10. Use of non-defensive language, but must be clearly stated
If the requester will gently reject you, and understand it as "yes" or "maybe", it will only end up being a lose. Long-winded explanations are often understood as defensive or contradictory. Your answer should be firm, not sentimental. As long as you explicitly refuse to be able to refuse when you may wish to quote an apologetic smile.
You do not need to be a leader in order to be seen by others as a person who says OK in everything. In fact, looking at the leaders around you, you will find that they are not afraid to say no to the traditional view, and that they have earned their respect. They have mastered the art of rejection, and they can say their own decisions with the same faith and passion, whether they refuse or agree. This is the best way to change the world and save yourself, so let's start today.
Refusing etiquette on the wine table
Drinking etiquette at the table is very important to the Chinese people, but also inevitably have "deep feelings of boredom, feelings of a shallow lick" slang. Presumably, party drinking is an important part of the diet etiquette, but in the daily life will inevitably encounter do not want to drink, then, when the face of a friend warm toast, how should we decline it?
There are often three ways to refuse a toast:
The first way: take the initiative to some non-alcoholic drinks, and explain that they do not drink the reason.
The second way: let the other side in the cup in front of their own a little bit of wine, and then gently open the bottle with the hand. According to etiquette, the wine in the cup is not to drink.
The third method: when the toast to his wine cup, with his hand gently tapping the edge of the glass, this practice means "I do not drink, thank you." "When the host or friends warmly toast to themselves, do not hide, not to turn the glass, or to pour the wine of others to the ground quietly."
In addition, we need to note that drinking should be as far as possible. In the toast, the need for the upper body upright, legs stand, with both hands to raise the glass, when the other side drink, then drink, toast the attitude to be enthusiastic and generous. The owner of the formal banquet has a toast, the person who will drink should return a cup. These toast etiquette are all we need to pay attention to.
Refusal to apologize after the etiquette
First, the apology language should be civilized and normative.
Guilt to others, it should be said "deeply apologetic", "very ashamed." desire to forgive, need to say: "Forgive", "Please Excuse me". You can say, "Excuse me", "Trouble". General occasions, you can say "sorry", "I'm Sorry", "rude."
Second, the apology should be timely.
Know that they are wrong, will immediately say "sorry", or the more dragged long, the more people will let others "Wohuo", the more easily misunderstood. Apologies in a timely manner, but also help the parties to "step back the sea wide-day wide", to avoid pound foolish.
Thirdly, apologies should be generous.
Apology is not a disgrace, therefore should be openly, upright, completely thorough. Do not cover up, "Want to say also Hugh, but the road days cool good autumn." Don't belittle yourself too much, say "I'm stupid", "I'm really not a thing", this may make people look down, it is possible to be bullies.
The apology may be aided by "the language of Things".
Some apologies are hard to come by, and they are written on the letter. For Western women, to turn their anger to happy, bygones the best way to apologize, not too send a bouquet of flowers, wan "say" wrong. This kind of borrowing means the apology "thing language", there will be excellent anti-collapse
The apology is not omnipotent.
Never apologize to someone when you shouldn't apologize to them. Otherwise the other party will not be the General Assembly lead our feelings, do not make it more and more, embarrassed us. Even if there is a need to apologize to others, also remember, more importantly, to make their own subsequent actions to improve, do not inconsistency, unchanged. Let the apology only a mere formality, can only prove their lack of sincerity.
Refusal of etiquette and skill (turn)