The solution is as follows:
1. Check whether the USB data cable has exceeded 3 meters, the standard length is 1.5 meters, and whether there is a transformer. If yes, it is recommended to replace the standard data cable.
2. Test other USB interfaces for changing the computer.
3. Check whether the printer driver is correctly driven.
4. Check the USB power supply settings.
[1] right-click my computer to enter [Properties ].
2. In the system properties window, select Hardware & rarr; Device Manager & rarr; universal serial bus controller ].
Figure 1:
3. Right-click usb root hub to go to properties ].
Figure 2:
[4] Select [allow computer to close this device to save power] in [power management] to cancel the check.
Figure 3:
[5] cancel all usb root hubs in the general serial bus controller by performing the preceding operations.
5. If the above operation is not successful, we recommend that you test the USB cable or another computer.