Six elements of successful communication

Communication is essential to our life and work. Successful communication helps our career to succeed and make our family happy! The following is an article about communication:ArticleSix elements of successful communication:

When a spider web is connected, a lion can be bound.. -- Ethiopian slang

Working with others allows us to do more than ourselves. To learn more about how to communicate and cooperate with others ...... Continue reading!

Everything we do is in communication.

Six Elements of communication

Every day, we communicate in many ways. We exchange ideas, emotions, and expectations. We exchange views on so many people we like and respect, and exchange joy, change, happiness, and pain.

Whether simple or complex, intentional or unintentional, planned or special, positive or negative, communication is one of the important tools to achieve our goals, meet our needs, and achieve our aspirations. No matter whether our communication is effective or not, communication constitutes the main part of our daily life.

Our communication methods reflect our inner world, as well as our abilities and self-confidence. They will make our wisdom and talent shine brightly, it will influence how much we get from others and how much we appreciate and respect we get. It will also be directly related to our promotions, salary increases, responsibilities, and careers. It will directly affect our support and help; it also shows that we have the ability to make our claims accepted and implemented. The level of information, opinions, and feelings that we obtain and give determines how we resolve problems, make decisions, and reach consensus and coordinate contradictions. Why do we need to communicate?

Research shows that 70% of the errors in our work are caused by poor communication skills. Avoiding mistakes is one of the reasons for communication. There are many reasons for communication between people: if the communication is not done well, problems may occur. Managers think that the reasons for communication difficulties are:

Lack of information or knowledge, and lack of proper emphasis;

Did not listen, did not fully understand questions and improper inquiries

Develop with your own predesigned ideas without understanding the needs of others;

Without patience, the discussion becomes more intense, the time is too short, and the mood is bad;

If mistakes are made without a clear understanding of and handling these difficulties, the effect of communication will be greatly reduced. Invalid communication may cause:

Loss of business, loss of reputation, and reduction of company image;

Insomnia, enthusiasm loss, error and invalidity, productivity reduction;

Misunderstanding, cooperation and coordination, problems, loss of personal and corporate images, frustration, hostility, and tension;

Dissatisfied with others, reduced morale, lost creativity, lost team spirit, high employee transfer rate, and absenteeism;

Conflict and debate, self-evaluation and confidence reduction;

Reducing friendliness is what we don't want and cannot afford! Communication has a profound impact on our daily life and interpersonal relationships, especially the quality of our daily life and interpersonal relationships, as well as the nature and quality of our results.

The following are the six elements of communication:

1. Everything we do is in communication. Human life is full of language and non-verbal, intentional, or unintentional information, and the words we use are only the tip of the iceberg, accounting for only 7% of them ~ 30%, depending on the situation.

The volume and tone of our voice, the communication between our eyes, the distance between us, and the skew of our heads are all helping each other explain our speech, and then understand our intent.

When we choose to wear clothes in the morning, we are actually transmitting a message, a message showing our own image and self-esteem. The cars we drive, the houses we live in, the clothes and accessories we choose are all passing on our own feelings and expectations: how others view us. When we put some personal items on the table, we are also expressing ourselves: Our value orientation.

Whether we change the posture, the position of the sitting, or the facial expression, we are expressing our attitude and feeling towards things. We use or omit words, and the intensity and intensity of these words are also telling people a story.

The transfer of such information may be unconsciously sent or accepted, but in any case they are still sent and accepted.

Three aspects of communication:

Visual: our body language and symbols in communication have a 55% impact.

Voice: the tone, frequency, and volume of our voice have an effect of 38%.

Words: the words we actually use have only 7% influence.

Bad communication people focus on their own ideas, feelings, experiences, and ideas. Their eyes, ears, thoughts, and minds cannot accept the communication information of others, whether clear or subtle. An outstanding communicator pays attention to every information of others-symbolic, non-verbal, and linguistic.

2. The way we begin to transmit information often determines the result of our communication. We have all had such experiences. When someone starts to speak, the first sentence is inappropriate. If we design our opening remarks carelessly, a few words will distract people, or even leave them bored and reject the information we send.

Studies show that it will not take long for others to decide whether they like us, trust us, and want to communicate with us. Every second is critical. When we face each other, we have about 2 minutes, 30 seconds on the phone, and 10-30 audio emails ~ Within 15 seconds, the other party decides what the real information is, and then decides whether to accept it.

Poor communication people do not have the right to make good use of their rights.

The more important the information is, the more time, place, and method the better the communication staff pays attention. They will consider how to design it: Using Analogy, facts or anecdotes, how to make others better understand their intentions, and how to associate them with things important to others. They also consider their overall goals and what they want to get from communication. They will first consider these issues.

3. the way information is sent always affects the way information is received. What we say is more important than what we say.

People use many methods to listen to and explain our information.Small test. Let's say the following seven words 7 times, emphasize the first word for the first time, emphasize the second word for the second time, and so on.

I never said he stole my money.

Bad communication people do not consider how they send messages. They just express their own opinions, but ignore the responsibility for the accurate acceptance and understanding of their audience. Close your mouth, just like a fool,

It's better than proving it. A good communicator will first think about it, especially when communication is very important. They control their body language, dress properly, pay attention to their tone, and express what they want to express. These are usually important factors when receiving information.

4. True communication is the acceptance of information, not just an intent. Have you ever had to go back and say, "Alas, I didn't mean that! I mean ......"?But it's too late, isn't it? The damage has been caused.

It is much more difficult to accept information than we think. To be fair, the true communication means that the information we send is accepted by others, regardless of our intention.

Good intentions may not be able to promote the effect of communication.

Poor communication staff are not flexible. They will say the same thing to 10 different people in the same way, even if these 10 people have different understandings, backgrounds, and aspirations. They may wonder why no one understands themselves.

A good communicator will do his homework-learn what is important to others, how much they know, and how they experience. Through this, they design their own information into a form that conforms to the "world" of others. They will also observe others' responses when delivering information so as to make necessary adjustments.

5. Communication is two-way. We need to collect and give information. We want to present our own views, which are clear, fair, and persuasive. However, if this is all of us, we will not be able to communicate, and we will only be able to speak openly or be ironic!

Before a real communication occurs, we need to have a clear understanding of others' opinions, which also helps us to effectively present our opinions.

There are three elements in successful communication:Provide correct information, collect correct information, and make progress.

After obtaining and giving good information, we are ready to move forward-come to the conclusion, solve the problem, reach an agreement, make a business, make friends, resolve the differences, and end the transaction ......

The bad communicator thinks that communication is over when they finish making their bid.

A good communicator realizes that it is usually just the beginning!

6. Communication is a social dance. It includes two-way communication between giving and collecting useful information, which is more effective than one-way communication. This is a complementary process. Because a lot of things happen in two people or more people, and in the business we work together.

For example, this book cannot constitute communication, and communication means the participation of readers. The reader is another main character in communication. If no one has read this book, it makes no sense and communication will not happen. Everything described in this book is just a bunch of symbols.

Communication is a social dance that requires two people to dance. We must communicate with others in two ways, not just with others. The conversation only involves what you say, without the response of others. Pet parrots talk to us rather than us.

A bad communicator will never learn the dance of a good communicator. They will not adjust their pace and pace to adapt to others or special circumstances.

A good communicator swing and rotate according to the Music Melody.

You may have had this experience: when you discuss something with someone, you find that you can expand your thoughts clearly while talking, however, when you talk about the same thing with another person, you cannot clearly tell or expand your thoughts. The difference is that the two of you have different levels of participation and coordination in communication. This is like a ballroom dance. As people often say, Tango is the essence of dance.

Even if we send the same information to different people several times, the information may be different, our communication may also be different (we may have made some supplement in the previous transmission, but it may be different in the next transmission; we may think from different angles, the information is different. We may be in different states of mind, and the information we express will be different ).

Communication is like a social dance, with different feelings each time.

The recipients of our information are different. The response of different people to the same information is different because people have different backgrounds, experiences, and beliefs.

Different recipients have different responses to information, so we should select different dance songs based on different objects.

These are the six cornerstones of our communication building. The rest of this book will explore how to effectively use these six cornerstones. What happens when two people try to communicate with each other?

What do you think when you communicate with a stranger, friend, colleague, or superior?

What do you do when you first meet someone and disagree with them?

What do you expect? How will your past experiences influence your reflection on reality?