Install Office 2013 in Windows 7, Windows 8, and Windows 10 with the error 1921 or 1920. This problem is mostly caused by the Service Windows Font Cache Service.
Windows Font Cache Service: optimizes the performance of applications by caching common Font data. If the service has not been run, the application will enable the service. You can also disable the service, but this will reduce application performance.
The error message is as follows:
1921 error. The Service "Windows Font Cache Service" cannot be stopped ). Make sure you have sufficient permissions to stop the system service.
1920 error. The Windows Font Cache Service (FontCache) Service fails to be started ). Make sure that you have sufficient permissions to start the system service.
Error 1921 solution:
1. Enter "services. msc" in the running process and find the "Windows Font Cache Service" Service. (Alternatively, right-click your computer-manage-services and applications-services-Windows Font Cache Service)
2. Right-click Properties-set the startup type to "disabled", set the server status to "stopped"-OK.
3. After the installation is retried in office2013, the 1920 error will pop up. Please refer to the solution to error 1920.
Error 1920 solution:
1. Enter "services. msc" in the running process and find the "Windows Font Cache Service" Service. (Alternatively, right-click your computer-manage-services and applications-services-Windows Font Cache Service)
2. Right-click Properties-set the startup type to "automatic", set the server status to "start"-OK.
