Ten capabilities required by IT management personnel

Source: Internet
Author: User

As an IT technician, I believe that no one is willing to write programs or perform simple system maintenance at the underlying layer forever. After a period of Technical and experience, many people yearn for a higher-level position, but how to become a professional IT management talent is not clear and clear to everyone.

"The life of a 30-Year-Old programmer" Technology is young to some extent, and the speed of technological innovation is always evolving beyond human understanding, transformation is the best choice for technicians who have social responsibilities at their ages.

If you really want to be a successful, mature IT expert, you need to constantly expand your skills and knowledge-some areas of knowledge may be unfamiliar to you, this article describes the important capabilities that can help you improve your professional quality. As an IT professional, it is not easy to have a successful career. You may understand every technology, but you are not proficient in it, or you may be an expert. In any case, once you want to become an IT expert and become a leap in your game territory, you need to constantly expand your cross-domain quality. However, most of the quality and capability exists outside the traditional it skill category and may be applied to other functional disciplines. The difference between us and others is getting smaller and smaller, which is beyond our habitual thinking. I am afraid it professionals who want to succeed quickly are also a big blow.

There is no "expert" in the IT field. The so-called IT expert is a concept at a specific time point, and the IT learning ability is often more important than having experience. The most pressing problem in the information field is the "compound talents", which can understand management, business, and technology. Successful IT personnel are experts in different fields. The devil's investment course describes the importance of quality and ability beyond the field.

1. Understand existing and emerging technologies

One of the most basic capabilities required by all IT professionals is to expand their basic technical skills in depth and breadth. If we use Maslow's hierarchy of needs as a metaphor, this kind of ability should belong to the hierarchy of food and water, and you must have it to satisfy the basic survival needs. Attend classes, read articles, research products, and participate in a professional organization. You need to know all the information about the technical fields you are using, and you also need to have practical opportunities to apply this knowledge.

If you take technical qualification or professional title exams, you should always remind yourself that your goal is not simply to add many titles after your name, but to maximize the value of your education.

There is a saying in the West that winning a game not only requires you to stare at the hitting ball, but you also need to predict the next ball direction. Historical experience has proved that the average life cycle of any system is about 16 months, so it is necessary to plan for the future. When you fully understand what you are doing, the implementation efficiency will be higher.

Technology is the foundation of IT people. For ITER, the basic technical framework must be available. More importantly, the sensitivity and enthusiasm to technology can be obtained from the lines of words, 10 times faster learning. IT learning requires goals and pressure. Participating in valuable arguments is the best choice. In addition, the directionality of technology learning needs to be clearly grasped. In some cases, the team playing the wrong course is more important than learning the technology itself.

2. Design Technical Architecture

Any self-built system as an individual has its own functionality that is subtle and executable. But if you put it into a bigger system, it may be faulty. Maybe your skills are not very good. Whether you are responsible for comprehensive application and network design, or partially building a system component and supporting an enterprise architecture, you need to know what is a good and solid architecture design rule.

An efficient technical architecture design concatenates parts like a machine that is easy to manipulate and at a reasonable price. I have discovered that if architecture design is based on Occam's Razor, it is often the best. The word "Occam's Razor principle" is derived from Latin, entities shocould not be multiplied unnecessarily. That is, simplicity is the best. When considering design, remember that each organization has some unique programs, most of which are fairly common and can be resolved with configurable general solutions. Many architectures can be done by buying and combining a small number of components, rather than re-inventing a structure. In this way, you can use less cost to provide a high-quality and easy-to-control product for your customers in a short period of time. The same concept applies to the design and development of individual applications and architectures.

Architecture is the foundation arrangement and combination of high-rise buildings. It is important to sort components and components. In this regard, the SOA-based architecture is a good idea.

3. System Integration

Technology serves many purposes, and the most important capability is to automate the program. Instead of using traditional means of supplier orders, inventory management, and product marketing, Supply Chain procedures allow suppliers and producers to communicate and control the process in a complex manner, this completes the entire process from raw materials entering the production process to products reaching consumers.

Sarbanes-Oxley and other regulatory rules require enterprises to meet internal control standards, which are quite common in the field of system design. As products and platforms continue to grow and spread, as enterprises connect their systems with other systems, high-quality collaborative work capabilities are required.

[Integration] benefits are integrated. for process management, customer-centric processes are built through integration, which can improve the efficiency and effectiveness of the supply chain. At the same time, integration is also the best choice for transparent processes. Through integration, it control, IT audit and supervision can be achieved smoothly.

4. Understand Enterprises

Enterprise entities are complex organizations. No enterprise is exactly the same as other enterprises, just like snowflakes. No two snowflakes are exactly the same. This flexibility to drive specific businesses is not easy to grasp. In many cases, many cultures coexist, especially in large enterprises. One culture exists at the enterprise level, while others exist at the department level. When you think it's safe to get into the water, your subtle intuition about enterprise operations will lose the flexibility of the merger or management changes, and everything has changed.

We can't be proud of ourselves when we think we can be familiar with the storm of corporate culture, without having to care about the waves or the wind. Similarly, although many of the enterprise's flexible things are common and can be taught, it is silly to think that success in an enterprise environment also applies to the idea of another enterprise. We must learn the characteristics of every new environment we are in.

Enterprise experience is a valuable fortune practice and a standard for testing truth. There is a big gap between enterprise practice and theory. Especially in a specific enterprise or development stage, the key success factors for success will be different. However, enterprise experience is a kind of ability. mastering this ability can effectively use the enterprise perspective to think and communicate. In addition, experience is also a trap and must be discarded!

5. Planning and Management Projects

Joe Torre is regarded as a very good manager. It is hard to imagine that, without a well-planned competition, the New York man would be able to win nine of the 10 matches, and won 6 Al tournaments and 4 World Series competitions. This plan is not for annual competitions, but for each competition.

Whether you are a manager or player, a super star or an amateur player, you have to make plans for your recent and long-term competitions. How do you plan for today? For this week? For this year? How do you accomplish these goals? You should ask yourself many questions about "what to do" and "how to do. If you are a developer or a network administrator, you now need to develop your own planning capabilities. If you cannot manage yourself, you will certainly be overwhelmed when managing others or complex projects.

The Way of Thinking determines the way out is more important than efficiency. If we don't clean the room, how can we scan the world? Planning is a highly promising capability. It is more important to set goals sometimes than to complete the process.

6. Focus on communication and listening

Everything can be mediocre. Except for one kind of ability, you must be perfect: communication. This is one of the two most important capabilities. Communication is especially important to IT professionals. Good communication is a two-way task. It is equally important for you to come to me. The IT industry is the perfect place to train your talents, because this industry requires too many times of communication.

No matter what you think about your work and life, every IT professional is actually a consultant. As a consultant, you have the responsibility to provide the greatest value to your customers. This means that you at least understand your customer's business and the customer's business operations, which means you have to listen. Your customers are qualified to know what kind of reward they have paid you, which means you must take the initiative and regularly let them know that you are busy for their benefit.

This is difficult for traditional IT staff. Most of us in this industry think we have more access to code and wire than people. We thought the best way was to sit in front of our desk and work hard.

These are all fatal mistakes. Although communication is not easy to do, It may be contrary to our personality, but you have no choice but to cultivate these abilities. Fortunately, everyone can learn. After some time of training, communication will become easier.

Jiuxiang is also afraid that it is used to exert its own value through the business, so it is particularly important to achieve it through others. As an ITER, communication must be active. Secondly, it must have empathy and empathy capabilities, and then it translation capability based on business languages. ITER also needs some strategies to build momentum and then complete the consulting role. In addition, marketing capability is a key part of ITER communication.

7. Focus on results

Another absolutely important capability is the execution capability. The plan is great, just empty talk. Ultimately, you need something to prove your efforts.

The best way is to know important information about your customers, such as who they are and what they want to do? As an IT professional operation consultant, you have the responsibility to provide suggestions to your customers based on your knowledge and experience.

But don't forget that your boss or colleagues, team leaders, and end customers who work are making decisions. Sometimes, these decisions are not recommended by you. You need to think carefully about the reasons, but do not let any analysis paralyze you, or let yourself fall into the tangjike-style blind motion. The 80-20 law works here: 80% of the results can be achieved through 20% of the efforts, excess value beyond this category is often not worth the cost.

Boss thinking result-oriented is a classic boss thinking. ITER needs to have strong "stakeholder" analysis and management capabilities.

8. Strategic Thinking

This is an increasingly competitive world. Today's IT professionals must prove every day that they can increase their tactical and strategic value. They must attend any meeting they organize, become a popular person. Over the past 10 years, enterprises have begun to realize the strategic importance of it. Enterprises believe that it is not only a pool of accounting accounts, but a department that can bring value to enterprises.

Most IT departments work passively, waiting for their own business customers. The high-performance and highly successful IT department is positive. They work with their business customers in a consulting manner when fulfilling the company's overall goal.

The value of it is the biggest value of it lies in the benefits of transformation. In addition, it far exceeds the efficiency improvement level and exceeds the business support function.

9. Influence and persuasion

In the 1950s S, the imperative and military organization management model has already enabled a more parallel organization management model. Direct management and impact management are complementary. We no longer want to give commands to others to do things. We will solve the problem through persuasion, negotiation, and communication. This is a good opportunity for you to train your communication skills. With the ability to communicate, other problems can be solved, such as strategic thinking and performance linkages. IT professionals that can influence others always represent efficient, competent, and respected people. Do not mistakenly think that this is only the ability of managers. Influence and persuasion are important skills to promote collaboration in the work environment.

The influence needs to be strongly constructed and achieved through some "events". ITER needs to have its own management expert image.

10. Adaptability

A technical professional means that you have the expertise in a special development environment or the ability to develop and support a network. But now, don't think you can still rely on these things for a better life, like other IT service experts, you are an ordinary employee with no advantages. You should be a real it multi-party player and need to constantly expand your skills. In this way, you will be able to show your excellence among many technical staff.

Some abilities, such as technical skills and knowledge, are relatively easy to master. However, knowledge similar to business knowledge requires you to spend more time to master. Personal and team management, leadership, and the ability to work with colleagues and users. These abilities require you to adjust your personal attitude and personality.

If you choose to work in the IT industry, you also choose to make yourself an adaptation to changes. Our major changes are fast and profound, and we must take these changes seriously. Whether you like it or not, you must adapt to business changes as soon as possible.

Competition pressure, new entry, management change, strategic adjustment, product development, and any of these factors will lead to changes. Currently, almost no industry is affected by it technology. As a trusted professional, we must adapt our enterprises to this change.

"The Fifth Cultivation" mentions that "in the future, which of the following individuals and enterprises can adapt to changes in their thinking", ITER's adaptability needs to match the pace of enterprise management change.

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