The ipad air Touch screen does not respond and gets stuck. How can this problem be solved?

Cause analysis

If the new device is a hardware problem, we can directly replace the new device. If it is caused by software, we can delete or update the software.

Solution

1. Press Sleep/Wake and the Home button at the same time to see if there is an Apple logo icon on the screen.

2. Choose Settings> General> Reset All Settings) to restore factory settings

3. The hardware problem is that any device purchased through a regular channel can be updated unconditionally.