The product must understand refuses does not condone the user

Article Description: the project is to do a live webcast of the product, PD told, want to have a function, so missed the live broadcast start time users can also participate in-that is, the classroom began, but also allow late students come in, and then lectures.

The first two days of meetings with PD, when it comes to a function of a product, has a little touch.
The project is to do a live webcast of the product, PD told, want to have a function, so missed the live broadcast start time users can also participate in-that is, the classroom began, but also allow late students come in, and then lectures.

It looks like a function of how friendly it is. There are always a few users who are very busy, or there are always things that make them miss the live time. So this function is so useful and so intimate that it can even be said that this function table is dedicated to how much we care about the user and how great our product experience is. This is an absolutely correct function point.

So, the next meeting, we plunged into this demand, discuss the cost increases due to new function points-because the user can join the live broadcast at any time, so the corresponding interaction behavior of the front page, the content rendering will change; the backstage also develops the new function, the new interface reads the live and the user's various states, and so on .
For this function point, we discussed for at least half an hour.

However, the lengthy meeting reminded me of another point: this seemingly right and natural function point, do we really need it? Does the product really need it? Does the user need it?
Unlike the stars, I don't think it's really necessary. Because this is condoning the user .

Our products provide training content that the user agrees to participate in-this is the user who has reached an agreement with the product provider. Then there is the agreement, why not comply with it? If the user has not been able to attend for a variety of reasons-that is, without fulfilling the agreement-why should they be open to them?
The result of connivance with the user is that the agreement loses its binding force and loses its sense of ritual, which ultimately results in the product itself losing value. A broken back, thrusts out the smiling face to "coax" the good user's product, like one has been following the user to chatter behind the lame salesman, only lets the life be vexed. When the product abandons the principle, does blindly to please the user's matter, will let the user in the heart to this product division, also may let the user despise the product to provide the content, even if those content really is unique, really is very good.
More seriously, allowing some users to make mistakes is actually more disrespectful to those who follow the rules. When everyone pushes everything and arranges the time, found that the original did not follow the rules can be equal treatment, and even need to do the right people to wait for the wrong person, this is no doubt pointing to those serious users say, you are stupid B. No one wants to be treated as a fool, so your excellent users are getting less. The rest is just some traffic numbers.

I think we should do, not how to help from the technical to correct this not punctual users, but should be clear to tell users, this is a live broadcast , missed it, if you are sure to participate, then please be punctual. Otherwise, not only outdated, but also make your credit is discounted.
Only the establishment of a truly workable rules of rewards and punishments, users will be recognized, and then executed. For the product, I have been insisting that the user uses the product, not only satisfies, solves own demand, is more important through the product, obtains the temperament, the cognition, the accomplishment even the moral recognition, the approval. The so-called birds of a feather flock together. A highly fault-tolerant product can only gather a group of users who do not know how to cherish, respect others, these users are the product of pests. And a principled, self-esteem products, but can gather a number of high-quality users, these users again spread, will win more attention to the product, the product itself and the concept of publicity amplification to the extreme. They are truly "great" products. such as Google, and Apple. Domestic also has watercress, know that excellent applications such as rapid rise.

Take a look at two more examples around you.
Typical counter examples, such as Microsoft's IE browser. IE Browser has always been a high fault-tolerance for its selling point, in the face of various development, designers write or good or bad code, it can identify, and do their best to show "The Wisdom of the Machine", the most likely to show the user's intentions. Sounds good, doesn't it? However, as a result of the lack of constraints, IE around the entire front-end industry, littered with irregular code and false awareness. Instead, we are paying more to correct the problem.

Another look at the first two days I met a Taobao shopkeeper. This is a special purchase of various editions of the comic book store. More distinctive is that it will pick some of their own collection of comics, printing a few sets of exquisite collection version. I had a crush on one of the various short comic books of the Bird Hill. However, when buying hesitated, a few sets of books were instantly snapped. No way, I found the shopkeeper, asked if there is anything to help me find a set, but the owner of the answer has been, I'm sorry, sold out is sold out. The rules before snapping are very clear, once sold out, never reprint.
Although very disappointed, but I will definitely add this store to my collection, and Gesanchaiwu to look at, afraid of what good things they have missed-to comply with the promise of products, worthy of the user revered.

I think that products and users, is the result of a two-way selection. Users to choose a good product to solve the problem, at the same time the product should also know how to discriminate user groups, do not what users are all received-this will backfire, make a bad currency by the good currency, around the original quality of the user base. This choice shows you, me, him, this group of people who make products of the determination and vision.

Products to understand the rejection , the product is dignified .

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