What do I do with my assistant connection timeout?

First, please confirm:

① data cable and computer USB interface normal state

② has the latest version of itunes installed on the computer side

1, please confirm that your equipment is Apple's equipment, and not shanzhai or fake, if it is false may cause USB connection instability, there will be a sudden disconnect phenomenon. (After connecting the computer in My computer to appear removable disk, mobile phone prompts to select the camera and so on are fakes or shanzhai goods)

2, please confirm that your device is connected to the computer, the phone is charging (make sure the data line is good), and my computer has the iphone feature recognition "XXX's iphone digital camera (XP)" or "Apple IPhone (Win 7)"

3, please confirm My Computer Device Manager does not hit the exclamation point drive!

XP User: Right click on "My Computer"-admin-Device Manager-Universal Serial Bus controller-apple Mobile Device USB Driver, there is no exclamation point, if there is, please right-click Update drive.

Windows 7: The user right click on "My Computer"-Properties-Device Manager-Universal Serial Bus controller-apple Mobile Device USB Driver, there is no exclamation point, if there is, please right-click Update Drive

　　If the Apple Mobile Device USB Driver is not listed, you will need to manually install the driver:

1, click "Portable Device" in "Device Manager", then right-click on the Apple IPhone, Apple IPad or Apple IPod entry, and choose Update Driver from the shortcut menu.

2), click "Browse computer to find driver software".

3), click "Select from the list of device drivers for your computer".

4), click "Install from Disk" button. (If the "Install from disk" option is not displayed, select the device categories (if listed), such as mobile or storage devices, and then click Next. The "Install from Disk" button appears. )

5, in the "From Disk Installation" dialog box, click the "Browse" button.

6, browse open to the following folder: C:Program FilesCommon filesapplemobile Device supportdrivers.

7), double-click the "USBAAPL" file. (If you are using a 64-bit version of Windows, this file is "Usbaapl64".) If you do not see "usbaapl64" here, or if you do not have a "Drivers" folder, look for it in C:Program Files (x86 Common filesapplemobile Device supportdrivers).

8), click "OK" on the "From Disk Installation" dialog box.

9), click "Next" and complete the driver installation procedures. Then reseat the system to confirm that the device is properly identified.

4, then confirm that our computer has installed itunes, if not installed itunes need to download the latest version of itunes installation, after installation, connect the device will be installed after the computer driver.

If the computer's itunes driver failed to start, first click on "My Computer" right, select "Management", pop-up interface to select "Services and Applications", click on "Services" to see if there is installed "Apple Mobile Device", this is the Apple driver, The link is not on the phone may be because the antivirus software mistakenly reported, to see the general project "service status" has been started. If not, click "Start". If it does, deactivate it, re-enable it, restart the computer, and then connect Iphone/ipad to the computer to try it.

If the computer has already been installed itunes, the Assistant is still unable to connect, first confirmed that the phone has a screen lock, if you have to remove the screen lock, plug in the phone and a little trust on the phone.

Sometimes itunes drivers may be incomplete or mistakenly deleted, and you'll need to uninstall itunes once and then reinstall itunes after you try it again.

Delete method: Click on the itunes installation package, select Delete and then click Next, you can completely uninstall itunes, and then click on the itunes installation package installed on it.

Finally, you can connect to the device by opening the love-thinking assistant. If the above methods can not be connected, it may be the data cable or computer USB interface, you can try to change the data cable or switch to the USB interface to reconnect.