1, right click on the computer, and then click "Management";
2, in the pop-up interface, click "Device Manager"-"Universal Serial Bus Controller", and then right-click "USB Print Support", in the Drop-down menu appears, click "Uninstall" to perform the uninstall operation;
3, click "Equipment and Printers", if there are 1020 printers, right-click Select "Delete device." Delete the residual information;
4, in the "Equipment and Printers" page, randomly select a printer, click the icon, click on the upper part of the page "Print server Properties";
5, in the pop-up page, click the "Driver" button, select one of the "HP LaserJet1020" printer, click the lower "Delete" button;
6, unplug the printer USB cable plug, restart the computer;
7, double-click to run the "HP printer driver Lj1020-hb-pnp-win32-sc.exe" file (can be downloaded from HP website), to install, until the system prompts the USB cable, plug in the printer USB plug;
8, complete the installation, ok!