Win8 the "fail to complete your purchase" error solution

The Win8.1 App Store contains our common applications, the user can buy the program you need through the App store, but some users reflect that when you purchase the installation application, the system prompts "Unable to complete your purchase, there is a problem, unable to complete the purchase, error code 0x80096004" problem, How do you troubleshoot the conflicting software that is causing the problem because of a software conflict? below to see the Hedong Software Park for you to provide a detailed tutorial!

Operation method

Many of the normal use of the application store computer does not install anti-virus software, and recently just bought a set of Kaspersky antivirus software, will it cause the problem? Practice has proved that the idea is right, after the closure of Kabbah, the application store to buy normal.

The above is Win8.1 application store can not complete the purchase Error 0x80096004 response method, you may not expect Kaspersky will lead to Win8.1 App Store can not buy, but the problem is really out of Kaspersky.