Word document does not open no response how to send error report

　　Method One:

This is due to a problem with the template, you can restore the Normal template: 1, close all open Word documents; 2, copy this command:%appdata%microsofttemplates3, start → run → paste the above copied command → OK 4, in the Open Directory , locate and remove the Normal.dot, and then rerun word.

　　Method Two:

Word does not open, display the Send Error report dialog box, after clicking the "Do Not send" button will be closed. Run word again and ask if you want to start Word in safe mode. If you select Yes here, Word will enter safe mode. In this mode, Word displays only the blank window, which needs to be opened manually before it can be displayed. If you choose No, Word will then play the error dialog box and fall into a dead loop.

　Symptoms:

1.word forcibly shuts down, prompts for error reporting, and then requires that word be restarted.

2. When you restart Word, you will need to enter Safe mode after you have encountered a serious error. Choose "No" and then return to this state, so only choose "yes" this one choice.

3. Enter word Safe mode, prompting that the function is disabled.

4. No matter how many times reboot, can not start normally, only into safe mode.

5. Reloading and repairing office2003 are of no avail unless the system is reloading. Uninstall office2003 and then install office2000, OfficeXP (office2002), prompting for a serious error, Word cannot start.

　　Reason:

Normal.dot This template file is corrupted. Possible causes are: non-normal end of Word program, when documents are being edited or opened, macros are written and saved to Normal.dot, and other unknown reasons.

　Workaround One:

1. Enter C:documentsandsettingsuserapplicationdatamicrosofttemplates. Where "user" is the user name of the current Windows login. Note that this involves looking for tools → folder options → viewing from the menu bar of the Explorer (that is, my Computer or explorer), select Show All files and folders to view hidden files and hidden folders.

2. Find Normal.dot and use Shift+delete to remove it completely.

3. Start Word and everything is back to normal.

Description: Normal.dot is a Word template file, Word in the boot process will check the state of the file is normal, if not normal, startup will fail. If the other files are normal, the file is deleted, Word will automatically recreate the file, restore to the initial installation state, so you can safely delete.

Quick Method: Copy%appdata%microsofttemplates to run----Enter----automatically open the Templates folder----and then delete Normal.dot OK

　　Solution Two: find the "Templates" folder directly in the computer, find it and enter the folder, and then there will be several named "Normal" and a "~normal" file, delete the "Normal.dot" public template file, Restart Word again to return to normal. If you cannot find normal in C, you can do this by entering Word Safe mode, opening any Word document, selecting the tool----templates and add-ins, and then clicking "Select" After "Document template" and then right-clicking the file in the picture box to remove it.

If you do not restart Word after deleting, try restarting your computer.

　　workaround Three: first find the following folder: C:documentsandsettingsadministratorapplicationdatamicrosofttemplates will see "Normal.dot" This file, this is a public template file, should be corrupted, directly remove it, the fault is ruled out.

If you cannot find this folder, you can use the C: Documentsandsettingsadministratorapplicationdatamicrosofttemplates copy Paste to the address bar can find Normal.dot this file, delete it directly, close Word document, reopen, troubleshooting.

If it's still not working, delete the Office installation file and reload it again.