customer deduplication

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[Excerpt] [case] How to carry out demand work when encountering a strong customer

At breakfast yesterday, a company's UX (User Experience) colleague talked about their current project .... Background: the previous day, their UX project team held a meeting with the customer to review the design they have completed. However, customers are not satisfied with the design, but they cannot clearly express their desired solution. The lead of UX asks, what kind of user base is the project oriented? What business purposes and effects does t

What if the customer of the software project refuses to accept the application?

"We decided to carry out the acceptance in April 28th day of next month". The customer casually told me this sentence, which left me confused, the three-month acceptance date was finally settled. Looking back at the past three months, I have spent a lot of effort. Although the date has been set, it is three months later than the date specified in the contract. The software development project I was in charge of was relatively smooth, and the test work

6 ways to Win enterprise customer service system innovation

Two times the marketing is in the fierce market competition environment of a competitive-oriented strategy, advocating the operation of customers, reduce marketing costs. The enterprise constructs the customer service system, aims at enhances the enterprise in the processing customer service the rapid response ability, through enhances the customer satisfaction,

Look at the superior customer service

> XXX the phone number of the pizza store rang, and the customer service staff picked up the phone number. > > Customer Service: XXX Pizza Hut. Hello, what can I do for you? > > Customer: Hello, I want ...... > > Customer Service: Please tell me your membership card number, sir. > >

An analysis of the important role of customer service personnel in enterprise marketing

Hello everyone, I am the old boy SEO studio stone, whenever the corporate website will always have customer service staff, can be QQ chat, or install other instant messaging software. Such customers want to consult products and services, can be very much to find these customer service personnel, but at present many enterprises stand on the customer service person

Development of online customer service system using wpf+ ASP (i)

In the near period of time using spare time to develop a set of online customer service system, during the encounter a lot of small problems, fortunately, the final effect can also be, intends to write a series of articles on the development process detailed records down.Hope to be able to communicate with more developers to learn from each other, but also interested in the small partners to join the development, after all, a person's strength is limi

How does CRM help you solve your customer management challenges?

Customer management has become a management problem that salespeople and managers are eager to solve because of their many customers and complicated data. How to organize orderly, so that business people can effectively and conveniently use customer information to win business opportunities, is an important issue for customer management. With the maturity and per

Lazy & lt; T & gt; is used to achieve delayed loading of customer orders and lazy orders

Lazy "Delayed loading" means loading data as needed. For example, if a Customer information is obtained, the Orders information of the Customer will not be loaded and loaded when the Orders information needs to be displayed. Simply put, it is to load on demand. The advantage of "delayed loading" is to reduce application response time, reduce memory consumption, and avoid unnecessary database interaction.

How to make effective customer communication by detonating sales?

The customer is the bridge connecting the enterprise and the market, must maintain the good customer relations to have the communication activity, but the enterprise through the appropriate communication channel and the way, understands and affects the customer behavior, finally realizes to win more customers, retains the cus

Big Data analytics services under the customer service system

Big data development has seen its enormous business value, and August 19, the State Council's executive meeting, through the Platform for Action on big data development, clearly points to the importance of big data openness, sharing and security. For enterprises, big data is divided into three levels: acquisition, storage, application, how to transform big data into business value is the ultimate goal of the enterprise. The Enterprise customer service

Mobile CRM Mining Customer Value Maximization

In the network era, the information of network Shanghai greatly reduced the cost of obtaining information for enterprises and customers. Companies can get a lot of customer information in a short period of time, customers can choose the most suitable products by comparison. The network shortens the relationship between the enterprise and the customer. However, under the influence of a lot of information, th

ASP. NET SignalR with LayIM2.0 easy to implement the missing customer service message in the web chat room (14)

ObjectiveUnconsciously already 14 articles, actually already had nothing to write. But suddenly found Layim in the customer service function is not used. So, take some time to finish it. In fact, the previous work has completed the customer service function more than half, the rest of us a little adjustment can be. Today's demo we put behind, directly into the explanation.Customer Service Ideas ExplainedWe

The relationship between project manager and customer in demand management

Summary:We know that project managers have 75% to 90% of the time to communicate, and the importance of communication in project management is visible. However, communication with the project manager is particularly critical in communicating with the client, as it determines the success or failure of the project to a large extent.This article from the author's experience, summed up and analyzed the five to communicate with the customer and five bogey:

Application of 80/20 law in Customer Relationship Management (CRM)

80/20Application of Law in Customer Relationship Management · Guo Jing · AMT For any enterprise, customers are the most valuable resources for the survival and development of the enterprise. maintaining and increasing customer loyalty is one of the business objectives of modern enterprises. As the leader in Customer Relationship

Hello World, S/4hana for Customer Management 1.0

SAP CRM's Past lifeBefore me in the public number article? Can you tell me the three CRM solutions from SAP? I mentioned that I worked as a member of the CRM product development team at the Chengdu SAP Research Institute for some time.I asked the German old-timers who worked at SAP's German headquarters when the earliest version of SAP CRM came out, and the answer was the beginning of the century.As a PC game fan, I think of a lot of Chinese and foreign games to enjoy the Microsoft operating sys

Reprinted: rfm analysis of member customer transaction data using Excel

Case: rfm analysis of member customer transaction data using Excel Background: A Member Service Enterprise has about 1200 member customers in the past year. As the company wants to activate promotions for different categories of inactive customers, it also plans to launch a series of promotions for key customers to retain these customers and maintain their activity. Therefore, we hope to use this data for customer

Virtual customer management by Project Manager

The Project Manager often thinks that the project is postponed due to the customer's "problem". For example, the customer needs to confirm the completed part, and the customer needs to confirm the requirement analysis. Once the customer does not confirm the request, the project cannot be continued or extended. Here we will talk about the "customer's Problem". I

Customer service is really hard

It is still very hard to do customer service. Although I am not a customer service engineer, some people in our company are doing customer service. Due to work relations, I will hear some customer service cases, and I am very sorry. It's really a big forest, and all birds have it! Someone has forwarded a mobile app.

17 jquery online QQ customer service code sharing

17 jquery online QQ customer service code share to everyone!! Take it, thank you, my name is Lei Feng ~jquery Sidebar Click Expand Shrink Online QQ customer service codejquery page right-side fixed layer show hidden online QQ customer service codejquery Click on the button mask pop-up online QQ customer service codejqu

53KF Customer service System management function crash

Customer service system for the site between customer service and visitors to establish a bridge between the communication, but as a manager, how to correctly use the customer service system. What functions are actually designed for managers? "Work number Management" work number management is the foundation of the Organization Framework setup. Divided into work n

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