China Mobile is a very creative enterprise. Because of its unchangeable monopoly, the fees it charges to customers are subject. If the customer is dissatisfied, the customer will complain to mobile. Mobile will accept the complaint enthusiastically and then use overlord logic to handle the complaint.
I log on to my mobile website every month and check my monthly phone bills by myself. In the past six months
All along, we want to integrate a customer-centric platform, there are two aspects of consideration: one is to achieve customer data, customer relations, customer management and other aspects of integration, in order to better utilize the relevant resources of customers, to play the greatest marketing benefits; the sec
In fact, the multiple customer service functions of the public platform have been available for a long time, and I have already implemented them for my own public account. I thought everyone would have done it, but today someone asked me how to use this multi-customer service function. I found no good tutorials on the offline network, today, I will send you a simple and easy-to-understand tutorial. In fact,
Due to the on-site development, there are many opportunities to deal with customers. What are the customers in the eyes of the project team members? Is it God? Should we establish a customer-centric approach? I guess many programmers have never thought about this problem, but they just want to finish their work. Without such a mentality, some project team members are constantly communicating with customers because of changes in user requirements, whic
Http://blog.csdn.net/testcs_dn/article/details/7644410
To modify a non-customer partition of a form, you must first understand why you want to modify a non-customer partition and what a non-customer partition is.
From the form or control point of view, a non-customer area means that the control area cannot be place
3, customer selection module designThe customer selection module is used to provide a choice for an existing user, where a ListBox control on the left shows all customers that have been added, with a ListBox on the right to display the selected customer, with a maximum of two customers selected at a time. You then also need to add a person property that returns t
CRM (Customer Relationship Management) is the customer relationship management. CRM is a business strategy for choosing and managing valuable customers and their relationships. CRM requires a customer-centric business philosophy and corporate culture to support effective marketing, sales, and service processes. If the enterprise has the correct leadership strateg
I remember the last time I watched Boston interview with CEO Gege, he said he would take a day off every month, and so did other executives. Also insist to see the complaint letter, in fact, we SEO operators are very necessary to become an excellent customer service. Because only to become a good customer service we can always grasp the needs of users, grasp the latest changes in the market, with the pace o
Detailed analysis of MFC Window Location Management and examples in the window client area of a program written in MFC, there may be several subwindows (Windows with wm_child style ). The top is the toolbar, the middle is the View window, and the bottom is the status bar. The three windows coexist in the customer area of the framework and do not overlap with each other. The size of the main frame window has changed. Other subwindows can adjust their s
Recently, I am working on a project. The main process of this project is as follows:
1. The existing system of the customer application inserts data into the interactive data table of the SQL database
2. read data from the interactive data table to the Project software.
3. The project software connects to the company's existing systems through interfaces to achieve Data Control
4. Send the control result back to the interactive data table.
5. Customer
Atitit. Corporate values employees first vs. Customer first. docx1. Customer First argument is wrong, employee priority is correct, philosophy and values 11.1. Any organization should have an organizational member priority greater than the external member well paid 11.2. the organization's largest resource is employee 21.3. an organization that has nothing in the economy, as long as there are a large numbe
In this series of articles, I will try to develop a fully functional online customer service system, and eventually open it up to Git, and welcome attention.In view of the level constraints, it is inevitable to overlook, welcome criticism.The article will be divided into several partsI. Requirements analysis and preliminary selection of technical solutionsSecond, the technical solution selection, validationThird, the bottom frame design, developmentIv
(The reference product link has been removed )In this series of articles, I will try to develop a fully functional online customer service system, and open it up to Git, and welcome attention.Current progress: initial construction of the development framework, technical verification demo,git address is attached later, please pay attention.In view of the level constraints, it is inevitable to overlook, welcome criticism.The article will be divided into
In this series of articles, I will try to develop a fully functional online customer service system, and eventually open it up to Git, and welcome attention.In view of the level constraints, it is inevitable to overlook, welcome criticism.The article will be divided into several partsI. Requirements analysis and preliminary selection of technical solutionsSecond, the technical solution selection, validationThird, the bottom frame design, developmentIv
Php public platform development mode implements Multi-Customer Service instance code and Public instances
In fact, the multiple customer service functions of the public platform have been available for a long time, and I have already implemented them for my own public account. I thought everyone would have done it, however, someone asked me how to use this multi-custome
Summary 1. How to effectively identify the needs with the customer?The afternoon of September 2 received a notice to JCZB to work. The goal is to use the SSH framework to implement a completely new system. Because SSH just finished, have done project, so the heart is more nervous. But, after all, it was a very rare opportunity for me, so I accepted it willingly. September 3 is the first day of official work. PM the manager arranges each person to do a
Problem description
"We have to release before 5.1." I believe that any Software Project Team has met similar requirements from customers. Even more depressing is that before 5.1, customers may make other requests. The company boss or project manager may say the same thing to programmers again. The result is that most of them cannot be released before 5.1, or a version of very poor quality is released. The customer is angry and has serious consequence
Online customer service requirements:Involved personnel: Customer Service personnel, common customersCustomer Service personnel: you can log on with a fixed employee ID. You can select customer service personnel. You can set the maximum number of chat users for each customer service personnel. When the
Before this article please read: whether the website needs online customer service
The form of online customer service:
1, based on IM tools online customer service, such as QQ, Ali Wangwang;Advantages: No need to develop again, as long as the client software can be, and follow-up customer management easy.Disadvantag
In the face of complicated and large customer groups in the pharmaceutical industry, innovative pharmaceutical products and services, and complex operation modes determined by the characteristics of the pharmaceutical industry, the kangda icontaqcrm project system plays a role in the pharmaceutical industry through more than one hundred features and modules combined with the characteristics of the pharmaceutical industry, along with the development of
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