Business analysis included in the Unified Communication Solution

In the face of highly exposed Unified Communication, many enterprises have begun to gradually deploy Unified Communication Solutions. So before that, do you have a clear understanding of the businesses it contains? Not yet? Now let's take a look at the content of the Unified Communication solution.

Currently, common communication methods include telephone, fax, text message, email, Web conference, video conference, voice mailbox, IM software, and collaborative work platform, these communication methods cover three fields: Telecom, IT, and Internet. Therefore, the Unified Communication solution is the result of the gradual development and natural convergence of these three fields.

Unified Communication is the same as what we usually call a Unified Communication solution. It is not a new technology, but a specific solution and application, by integrating various communication methods, users can access the applications and information they need from a single interface anytime, anywhere, and from any device, achieve the goal of reducing communication costs and improving work efficiency.

Generally, the Unified Communication solution includes the following main features:

1) It mainly targets enterprise users;

2) A unified operation interface is displayed in front of the user;

3) the data transmitted must be converted between the telecom network and the Internet;

4) achieve the integration of synchronous and asynchronous communication methods;

5) has the status awareness function.

Products and services involved in deploying Unified Communication Solutions for enterprise users

In general, in addition to purchasing various end products with built-in UC functions, dedicated servers and related UC server software, enterprises also need to configure related telecommunications and network-specific equipment, to connect to different types of networks. The following lists all the specific products that may be involved. Of course, these products do not necessarily need to be configured for individual enterprises. enterprises can choose to configure them as needed:

Server:

You must configure the relevant server hardware products, UC platform server software, and related supporting software, such as the operating system, database, middleware, security software, and storage system.

Access device:

By connecting the following devices, you can integrate UC with your traditional communication methods, including ip pbx, media gateway, signaling gateway, Media Server, vswitch, and vro.

In addition, leased lines and services must be rented to allow users to communicate between telephone networks, mobile networks, the Internet, intranets, radio/TV networks, and satellites.

User terminal products:

Traditional analog phones, IP phones, UC smart phones, USB phones, mobile phones, fax machines, PCS/laptops with UC client software, headsets, cameras, and printers.

When enterprise users consider which vendor the Unified Communication solution should be selected and how to better match their own situation to suit their own business development, related Consulting, implementation, management, and maintenance services are also selected.