Due to some temporary issues with the NS firewall in the IDC room, we made a car on Saturday morning to make adjustments to the unicom idc of the West Railway Station, when checking other server hardware, we found that the display in front of a dell pe 2850 server was orange, which meant a problem occurred.
The error code displayed on the screen is as follows: IB110 SBE Log Disabled queries the keyword on the Internet: some are related to hardware logging, others are related to memory or memory slot, my days, it's also a memory problem. Ah, I may have split the server again because of the memory ECC verification problem! However, I have read the DELL servers of other cabinets in the data center, and many of them are in orange. Check the error information carefully and check whether the error message is the same as mine. let's keep it up first. What is the reason for calling dell Technical customer service at work on Monday. No one on dell knows what their products are. Call 800 at work on Monday. This time, unlike the past, the Service Code during the warranty period is required for the phone number to be connected to the Technical Support Service. This time, the phone number is connected without mandatory requirements, however, the Service Code reported to the Technical Support Team told me that the warranty period for this server had expired and there was no telephone support. However, he still provided me with technical support, which touched me very much, there are not many such enterprises. First, provide the error code to the engineer. The engineer checked it and said there was a problem with the memory or memory slot. I was so sweaty that I was really confused. He provides a tool DSET specific usage and download connection as follows: http://support1.ap.dell.com/cn/zh/forum/thread.asp? Fid = 20 & tid = 276581 follow the prompts step by step. After collecting the information, package it and send it to the dell Technical Support Engineers. Note that the information collected by the tool is a zip package, password required for decompression: dell. Upload the tool to the server and grant the executable permission chmod + x delldset_v2.1.0.20._a00.bin. Then./delldset_v2.1.0.20._a00.bin to execute the license agreement.
Select agree: y
Select 2 company name and email information for the system information to be collected here,
Start to collect information. Note that the first few items are not skipped.
It takes about 10 minutes to collect information.
Send it to the dell engineer, and then reply: this problem is caused by an error in the memory ECC verification information. You need to execute the third option of this tool to clear the hardware logs to solve the problem. That's good. You don't need to split the server this time.
This article is from the "Shadow Knight" blog