How can I solve the problem that Samsung printers cannot print on the Internet?

1. Computers are not in the same LAN

Tip: multiple computers can print the network. Each computer must be in a LAN.

To implement the network printing function, each computer must be in the same LAN for normal use. For example, your IP address of Computer A is "109.14.2.15", the IP address of your computer B is "109.14.3.14". The IP addresses "2" and "3" in section A and B are not in the same LAN. If the IP address of Computer A is "109.14.2.15 ", the IP address of Computer B is "109.14.2.14", which represents a LAN. When the IP address is not in the same LAN, contact the network administrator to set up the LAN.

 

The IP address query method is as follows:

 

1. Click start on the computer ].

 

2. Select run ]. Enter CMD in the open area ].

 

 

3. Enter ipconfig/all at the blinking position of the cursor, and press enter. Then you can query the IP address of your computer.

 

 

2. Network printing is not allowed on all computers

Tip: No network printing is available for all computers. Check whether the network connection and IP address can be used together.

2.1 Network cable connection problems

If the network connection is incorrect and the connection is loose and the network cable is damaged, the machine cannot identify the network properly. We recommend that you re-plug the network line. If not, try another network line.

2.2 IP address connection problems

The IP address connection method is as follows:

 

1. Click start on the computer ].

 

2. Select run and enter CMD in the open area ].

 

 

3. Enter the DOS interface, enter "PING" space + "IP address" in the area where the cursor blinks, and then press Enter.

 

Tip:

1. "Reply from" indicates network connection,

2. "Time out" indicates that the network is not connected.

 

 

  

After performing the preceding operations, perform the following operations based on the IP address communication result:

2.2.1 IP connection

We recommend that you restart the router. If not, check whether the printer status is ready and whether the port is TCP/IP.

I. Port settings

1. Enter the computer [start ].

2. Find printer and fax ].

3. Find the printer icon and right-click the printer icon and select Properties ].

4. Select "port" as the TCP/IP port, and then click "OK ].

II. Printer status

1. Enter the computer [start ].

2. Find printer and fax ].

3. Find the printer icon and place it with the mouse pointer. The printer status is displayed.

4. Check whether there is a check box on the printer icon. If no check box is displayed, right-click the printer icon and select set as default printer ]. ("Check" indicates the default printer ).

2.2.2 IP addresses cannot be connected

Set the IP address to static. If not, add the TCP/IP port.

 

1. Set static IP addresses

 

For a network printer with a screen, you can go to network in the machine menu to set a static IP address. If your machine does not have a screen, you need to use the syncthru administrator software to set a static IP address. (Syncthru is included in the software drive disc. If there is no CD, you can download it through www.samsung.com ).

 

Syncthru software settings:

1. Open IE and enter the IP address in the IE address bar.

2. Go to the "syncthru" page and select "network settings ].

3. Select "TCP/IP", set the IP address allocation method to "static", and then click "application ].

 

 

2. Add a TCP/IP port

 

1. Go to the computer control panel and find printer and fax ].

2. Find the printer icon, right-click the printer icon, and select Properties ].

3. Select port ].

4. Select Add port and select TCP/IP in it ].

 

 

5. Select [New Port] and follow the prompts in the Wizard below to perform the operation.

 

As shown in the figure: click [next ],

 

 

As shown in the following figure: Enter the IP address and click next ].

 

 

Click next, as shown in the following figure ].

 

 

As shown in the figure: click finish ].

 

2.3 Machine copy problems

Check whether the machine copy is acceptable. If the copy is acceptable, it indicates that the machine is working normally. Check whether the network cable or IP address is connected. If the copy is abnormal, the possible error of the machine is "Paper Jam" or "toner used up". If it is paper jam, take the paper out slowly.

3. Some computers cannot be printed. Other computers are normal.

Only one computer can not print the network, and other computers are normal. The operation is the same as that of "all cannot print the network, it may be because the system of the computer is compatible with the driver, or the internal program stability of the computer system is a problem, therefore, we recommend that you contact the technical staff of the computer manufacturer to check your computer system.

Tip: multiple computers can be printed on the internet. Only one computer is not allowed. Check the computer system.