How Internet enterprises operate and maintain it systems (2)

How Internet enterprises operate and maintain it systems (2)

The above example shows the O & M features of Internet enterprises:

1. it o & M is inseparable from IT operations. IT is based on creativity or service and operation;

2. teams or compound talents are required;

3. Optimization and maintenance under the principle of limited resources;

4. Emphasize preparation and plan;

5. Quickly diagnose and solve problems;

6. Differentiate the hierarchy and emphasize the key safeguard when necessary.

Most Internet enterprises do not have the IT requirements, software development, or it o & M requirements of traditional enterprises. Internet enterprises are more like groups of enterprises, hoping to be a complete approach, from creative planning, to development, operation, and O & M, third-party services can also be provided, his O & M work is still under the principle of "scientific, transparent, and human-oriented", and he also emphasizes "heavy commitment, discipline, compliance, planning, implementation, and efficiency ", however, planning is more like planning. It focuses more on effectiveness and pertinence, that is, how to maintain a project, how time, how people are needed, and what are possible emergencies, what are the countermeasures, what are the current resources, and what cannot be broken through. A heavy commitment is to make a commitment to the majority of users to make a red envelope on New Year's Eve, so that users can perceive that we have done it to ensure the key user experience. The details must be put in place, and the efficiency requirements are extremely high, but the discipline and norms should not be small. Otherwise, the user may be busy, or the privacy of the user may be leaked, resulting in a lack of security for the user, therefore, it is recommended that qualified Internet enterprises introduce ITIL or ISO20000.

Next time, let's talk about how to do it.