Accurately grasp the status quo of the enterprise is to manage the success of the project guarantee. Therefore, it is very important to do well on-site investigation. Enterprise research is the project diagnosis, is extremely professional work, different from the visit, study or guest reception. Need careful planning beforehand, close cooperation in the matter, careful judgment afterwards. Conducting enterprise research needs to do the following work:
First, determine the research process
The research process is conducted by the project experts (time required separately), research forms (one-to-two exchanges, group discussions, readings or visits), participants (in terms of job placement, or random selection, proportion or number of participants), matching requirements (whether prior notice is required, whether written preparation is required), Venue requirements (equipment and facilities required), transportation requirements, service requirements (water and meal protection).
Usually, experienced project experts will provide the research process template, by the enterprise staff to fill in the feedback experts to confirm, to ensure that the appropriate proportion of personnel, the timing is reasonable, especially to ensure that the company and the core backbone to participate in cooperation (research process template attached).
II. preparation of research and investigation
Enterprise responsible to confirm the investigation process is feasible, formally issued a document, notify the participants do not go out without leave. Corporate office staff to do the project experts booking services, hotel reservations, pick-up arrangements and research during the trip service arrangements to ensure that the project experts arrive at the enterprise will be able to conduct research according to the plan.
Enterprise Office staff also need to understand the life preferences of project experts, do a good job in the expert research period of life services, avoid eating and other aspects of the normal work of experts hindered. Pragmatic experts usually live simple, not extravagant, not extravagant, not publicity, but also do not like to spend time on dinner entertainment. Research period, experts during the day research, the evening to collate research materials, check the company's written information, preparation of diagnostic reports, time is tense, enterprises must not arrange too much entertainment or unrelated visits.
Research is like a doctor palpation, usually do not need a group to carry out, on the scale of enterprises are not suitable for more than three people, one is to not increase the burden of enterprises, the second is to ensure that the diagnosis of professional accuracy, many people diagnose will appear different opinions, but increase the time cost and communication costs. For this reason, pragmatic experts often go alone.
Third, the organization on-site investigation
Research is conducted in strict accordance with the research plan, the research process. Whether the project expert is a one-person communication, or a group panel discussion, it must first of all, explain the purpose of research, research methods, talk time, commitment to keep the content of the conversation, to protect the safety of employees. Project experts to "more listening, more look, more questions," The main, usually "less said, less interposed, not answer questions", the staff reflected the question only nod certainly hinted down, never to review. Even if it is not a speech, it is only to inspire employees to dare to speak words. Strict control time, time, and immediately remind the enterprise staff to summarize, and inform if there are problems reflected, can be written directly to the expert himself. Research stage experts should not "Yiyantang", but not to make a diagnosis before concluding. Otherwise, wasted research time, deprived of staff speech time, can not hear the voice of employees. At the end of each communication, be sure to thank the employee and instruct the speaker to "have no obligation to report the conversation to anyone, including the business owner".
Iv. Making Research conclusions
At the end of the investigation, the project experts must report the investigation and diagnosis in the final time of enterprise investigation. The diagnostic report is usually delivered at small meetings attended by business leaders and business executives and core backbones. and clear-cut analysis of the reasons behind the enterprise management problems, even the responsibility of corporate bosses to sharply to point out, and give professional solutions or solutions. How do I write a research diagnostic report? A different article is introduced.
How to conduct enterprise research?
