If the driver for the HP LaserJet laser printer has been installed on your computer, you must completely uninstall the previously installed driver before re-installing the driver, otherwise, the device cannot be found or the driver cannot be installed.
Before installing the plug-and-play driver downloaded from the website, we recommend that you manually delete the printer driver before installing the driver.
Applicable Models
HP LaserJet 1018, HP LaserJet 1020, HP LaserJet 1022, HP LaserJet p1007, HP LaserJet p1008, HP LaserJet p1505, HP LaserJet m1319f, HP LaserJet m1120.
Procedure
1. Click Start> printer and fax ". In the printer and fax window, find the printer icon.
Note: This article takes the HP LaserJet 1020 laser printer as an example. The operation methods of other types of printers can also be used as a reference.
2. In the "printer and fax" window, right-click the "HP LaserJet 1020" icon and select the "delete" menu item. 1. Delete the printer icon:
Figure 1: Delete the printer driver icon
Note: After you confirm that the printer is deleted, if the printer icon still exists, right-click "HP LaserJet 1020" and select the "cancel all documents" menu item. Then, the printer icon will be deleted.
3. In the "printer and fax" window, click "file"> "server properties ". 2. Server properties:
Figure 2: Server Properties
4. In the "Print Server properties" window, click the "drivers" tab, select the "HP LaserJet 1020" printer model, and click the "delete" button. 3 properties:
Figure 3: Attributes
5. In the "Print Server properties" window, click "yes. 4. Confirm to delete the printer:
Figure 4: confirm to delete the printer
6. If you are prompted that the driver cannot be deleted in the "Print Server properties" window, click "OK" and restart the computer. 5. The following message is displayed:
Figure 5: the error message "cannot be deleted" is displayed.
Note: If you have not deleted the printer icon in the "printer and fax" window or used the printer before deleting the printer icon, you will be prompted that you cannot delete the driver in the "Print Server properties" window.
7. Do not print the driver after you restart the computer. Follow this step again to delete the driver.
8. Then, you can follow the correct steps to install the driver.
From: http://tunder168.blog.51cto.com/624172/720090