It O & M boosts business value-added

With the continuous expansion of business and the deepening integration of IT, It O & M has become increasingly important in the daily management of enterprises. However, the daily O & M work is cumbersome and hard to recognize. "Thankless !" It has also become a common annoyance for many dedicated IT managers.
According to statistics, it O & M services account for about 80% of the Work workload of the IT department, including the cost of personnel, maintenance and fault repair. The cost of related technologies and basic products is only about 20%. This obviously unbalanced proportion puts a lot of pressure on the IT departments of many enterprises and takes too much effort and time.
 
Changing Concepts emancipates it O & M
 
In the final analysis, it O & M is a service work to ensure the steady operation of IT businesses in enterprises. However, services are considered to have a low value added and placed at the end of the IT value chain. As a result, people tend to be biased in their traditional ideas, which leads to insufficient emphasis on services. However, CIOs and IT administrators who do not have the right to speak can only be restricted to daily O & M services, so they are exhausted.
However, with the development of the market, the understanding of it O & M or IT services is gradually changing. Nowadays, only "selling products" cannot achieve the goal of maximizing the benefits. More and more enterprises are pursuing the value-added products, and the value of services is gradually becoming more and more important.
With the development of information technology, daily business of enterprises is increasingly inseparable from the support of IT management. The timeliness, stability and efficiency of it, and even affect internal and external processes of enterprises. It can be seen that it O & M has become the key to smooth and efficient enterprise business, so it O & M is unavoidable for enterprises to free up.
 
Continuous Technological innovation it O & M is not just a tool
 
Cloud computing, big data, and other new concepts and technologies are constantly emerging. When people are overwhelmed, will people think of it O & M innovation? First of all, it must be at the technical level. The introduction of cloud Concepts makes it possible for it O & M or service platformization. Cloud and virtualization technologies are used to place services on the cloud, switching from a tool to a platform greatly improves both efficiency and cost.
At the same time, the rapid development of data centers also provides enterprises with the possibility of remote it O & M. Data and information are stored in third-party data centers and managed by third-party professional service teams, it not only reduces the it O & M cost of enterprises, but also brings more convenient and fast services. On the other hand, how to achieve unified, integrated and efficient management of data centers in O & M is also a new requirement.
 
Service innovation and innovation realize new enterprise IT Value
 
Although it O & M needs to sink and take control of details, the majority of CIOs and IT managers still need to constantly seek new methods instead of simply committing themselves to work. At present, many enterprises still have many misunderstandings or blind spots in it O & M, such as heavy construction and light O & M, ignoring Optimization of process details, and lack of overall planning, which will bring a lot of problems to daily O & M.
In recent years, full-coverage consulting third-party outsourcing services have begun to emerge. It helps enterprises to free themselves from complicated things and concentrate on the construction of business and IT systems. As such it service providers specialize in consulting and IT services, they are relatively more professional and can formulate optimization and improvement solutions tailored to the actual situation to provide the best improvement strategies. By signing a service level agreement, both parties can effectively simplify management and improve performance.
From the beginning of the project, IT service providers will carry out research based on the needs of enterprises, so as to carry out targeted planning, predict future development, and eliminate problems in advance. During the implementation period, the two sides kept close communication and constantly optimized and improved. After the construction is completed, a comprehensive O & M system and mechanism will be further established to classify the importance of O & M to form differentiated management to ensure stability and security. Regular reporting and summarization during long-term O & M are also essential measures.
 
In addition, it O & M also needs to be flexibly customized. To improve the flexibility and customization of services for customers of different industries and sizes, it is also a powerful guarantee for stable implementation of services.
 
Nowadays, the transformation from "cost center" to "value center" has become the ultimate goal of enterprise development. However, in the current era of low product benefits, the high value-added services have given enterprises looking for new breakthroughs a space for development. However, this value growth point is not so easy. It is the core concept of it O & M to adhere to the enterprise demand-oriented and create long-term value for the enterprise. (Post)