Management and subordinates ' conversation skills and points of attention [continuous updating ing]

1, before the conversation to clarify the content, principles and objectives (why talk, talk about, what to solve)

2, talk time should not be too long, try to control in half an hour, preferably in each stage or a node time to talk about

3, the conversation single content can not be too much, but to catch the focus, problems focused

4, talk speed can not be too fast, thinking can not jump too, to subordinates reflect time and think time

5, the conversation first let subordinates speak, more use of questions to solve problems, do not understand the real situation can not be self-criticism

6, the subordinate speech do not interrupt halfway and comments, more encouragement less criticism

7, control the conversation trend, do not too late, hidden dangers to talk about, emotional fluctuations to talk about, in adversity to hot talk, appraising recognition to calm

8, in addition to the individual conversation, daily work can be more chat each aspect, try to obtain more information

9, the conversation is to timely tough, timely and moderate, grasp the strength, the purpose is to strive for the best conversation results

Management and subordinates ' conversation skills and points of attention [continuous updating ing]