Several key aspects of process quality assurance PQA

What is the scope of process quality assurance?

Process Quality assurance refers to quality assurance that differs from testing, mainly for process and intermediate work products, in general, the process quality assurance in early years is based on the earliest CMM, also known as Software Quality Assurance, abbreviated as SQA. Now the latest CMMI refers to its corresponding process domain as the product and process quality assurance, the abbreviation is PPQA, a P product includes the final product, but its focus is the intermediate work product, so this p here instead is to bring some confusion, and testing there are some overlap. So the formulation of process quality assurance (PQA) is precisely the most unambiguous formulation in so many formulations, as the process includes and highlights intermediate work products.

Typical operating range of process Quality assurance:

1, to ensure that the process is in line with the established requirements, the process includes projects, Project initiation, milestone Review, Baseline, change, status reports, etc.

2, to ensure that intermediate work products meet established requirements, typical intermediate work products have plans, requirements, design, code, test cases and so on

The value of process quality assurance reflects the level

Basic value-1th level: Conduct compliance checks, identify non-compliance in the project against the specification, and communicate with all parties to resolve

2nd Floor: Understand the project situation, assist and even guide the project, such as identifying risks, recommending risks and problems, and being able to revise the PQA checklist according to specifications and practices

Level 3rd: Identify opportunities for improvement in the project to take into account similar projects

Level 4th: Provide project reference samples and benchmarking, mentoring projects

Level 5th: Manage and improve customer/stakeholder satisfaction with priority improvement opportunities for projects

Generally speaking, the ordinary PQA personnel reached the 1th floor to meet the basic requirements of PQA, this requirement is not high, so many organizations will arrange qualifications are not high staff to assume the PQA.

Skills requirements for process quality assurance personnel

The PQA personnel who meet the requirements of the 1th level need only basic skills and communication skills.

The skills required to meet the requirements of the 5th tier of PQA personnel include:

1,cmmi, ITIL, PMBOK, agile, etc.

2, the basic knowledge of the service area

3, the organization's specifications

4, project management, quality assurance

The results of process quality assurance work show

In the final analysis and for a long time, the real business outcome of a project or product is the ultimate result of the process Quality assurance project, which is the same as the development team and the Test team.

But the presentation of business results is not a short time to judge. So in a short period of time the results of PQA mainly rely on the Pqa own work, the typical results show:

1,pqa work found to be timely communication and solve

2, analysis of non-conformance, provide preventive measures

3, analysis of key indicators, to provide optimization recommendations

4, combined with project practice, put forward suggestions for improvement

5, in-depth understanding of project status, risks and issues, to provide constructive suggestions and comments

6, the project layer does not solve the problem of timely upgrade to a higher level of management

7. Analyze Project/Team trends

8, solve the project common problems, optimize the corresponding specifications

Several key aspects of process quality assurance PQA