Take the book for dust removal, and then find my computer drive disappears, view the system hardware manager found that there is a yellow exclamation mark in front of the hardware, the optical drive is not available. Windows cannot start the hardware device. After uninstalling the device, the system rescans the device and displays an exclamation point. Right-click the drive property of the device manager drive and an error message is displayed: Windows cannot start the hardware device because its configuration information (in the Registry) is incomplete or damaged. (Code 19 ). If you want to map an ISO file with a virtual optical drive, the virtual optical drive cannot work either. Solution:
1. Click -----, enter regedit.exe, enter Registry Editor, and find
HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ Class \ {4D36E965-E325-11C E-BFC1-08002BE10318}, select it, find upperfilter and loweverfilter in the right window. Right-click to delete the "upperfilter" and "loweverfilter" items. (Generally, there is only one option. You can delete it)
2. Uninstall the problematic optical drive in the Device Manager. After uninstalling the drive, click scan hardware changes to find the missing Optical Drive.
The solution of this article comes from: http://hnlbjyw.blog.163.com/blog/static/22439735201001292835837/