Unified Communication Technology for the new generation of IT "Red Man"

Unified Communication technology is one of the largest pieces of fat meat in the IT market today. Enterprises also see the benefits of a unified communication platform. So, is that true? What are the advantages? Let's take a look at this field through the article.

The Unified Communication technology integrates computer networks with traditional communication networks to unify applications such as telephone, fax, data transmission, audio and video conferencing, call center, and instant messaging.

Gartner said that large enterprises currently use a variety of communication products from different manufacturers. If Unified Communication is used, enterprise users can greatly reduce operating expenses. This is undoubtedly a good thing for many enterprises that are being affected by the financial crisis during the winter.

Some enterprises have taken some actions, but most of today's Unified Communication applications focus on speech and include email, fax, and instant messaging into one network platform. The increasingly mature video transmission technology has become a top priority for enterprises to deploy unified communications, leading the trend in the Unified Communication Market.

Collaboration platforms become IT giants

At the end of September, Cisco announced at the collaboration platform conference that collaboration will be the next development stage of the Internet. In Cisco's view, collaboration is most characteristic of switching from the original network-centric to people-centric. Collaboration is not only used between employees within the company, now, the communication between the company and the company is evolving.

Cisco's all-new collaboration strategy platform is a network-based platform consisting of Cisco Unified Communications, CISCO TelePresence, and the all-new Web 2.0 application platform.

As the core of the new collaboration strategy platform, Cisco released the latest UC7.0 product in the aspect of Unified Communication Technology. UC7.0 not only enables users to directly listen to office phone voice messages on their mobile phones, but also makes better integration with some applications of Microsoft and IBM.

Compared with the central communication product, Cisco's most distinctive and representative telepresence also has richer content with the new collaboration platform. CISCO TelePresence On-Demand Expert Service integrates Cisco's integrated communication and Cisco's Integrated contact center, as well as CISCO TelePresence's immersive "in-person" experience on a single platform, this has changed the way enterprises provide better customer experience and point-of-sale services.

As an important part of the collaboration platform, Cisco WebEx Connect is a brand new software service SaaS platform. It helps users easily implement online status, instant messaging, and network meetings, perfect Integration of traditional cross-regional team model and web 2.0 commercial applications.

Don Proctor, senior vice president of Cisco Software, said, "collaboration will be the next phase of Internet development. Analysts believe that this phase has a market opportunity worth $34 billion, the network is the core of development at this stage."

A series of dazzling actions show that a single form of traditional Unified Communication or video conferencing is being integrated by Cisco on a single platform, and collaboration is the core of this new platform.

Xu liangjie, vice president of Cisco worldwide, also stressed this in Cisco's office in Beijing: "collaboration is the next wave of productivity improvement ." He believes that collaboration is a brand new strategy to change the business model. It not only includes cooperation between the company and the company, but also includes Web2.0 and SaaS.

Compared with Cisco's collaboration platform strategy, IT giants such as Microsoft and IBM have also proposed the development trend of Unified Communication Technology to collaboration platforms.

On September 6, middle October, Microsoft presented its latest Unified Communication Software Package OCS 2007 R2. OCS 2007 is an enterprise real-time communication service that supports instant messaging, file transmission, video and voice conferencing, and network conferencing.

According to Microsoft product department manager Moz Hussain, OCS February 3 next year R2, scheduled to be released in 2007, adds new features for mobile users. OCS 2007 R2 integrates with other applications to centralize email, instant messaging, and video conferencing functions on a single platform, allowing users who are away from their work sites to easily implement unified communication over VoIP.

In addition, OCS 2007 R2 integrates APIs and Visual Studio to allow enterprises to build application software and embed OCS functions into it. The desktop sharing function is enhanced, allowing users to communicate with users outside the enterprise over the network to achieve network meetings with customers and suppliers.

In IBM's view, unified communication technology has already exceeded its own scope. Therefore, IBM has proposed a Unified Communication and collaboration UCC solution. It is understood that IBM's UCC solution can help users integrate the latest Web 2.0 technology into their UCC platform for faster and more intelligent collaboration.

The Eclipse framework integrates Lotus Sametime, allowing users to easily develop and add new features in their IM clients. Customers can combine different applications or real-time and non-real-time data to create "aggregation" and "plug-in ". For example, customers can combine their IM address book and Location Awareness functions with Google maps or "aggregate" them to intuitively understand the location and online status of friends.